Error?

This forum is used to report bugs that happen while playing the Tablet version of the game.

Error?

Postby Shad0w4000 » Thu Jun 06, 2019 2:29 am

So for over 3 days im having this error https://paste.pics/5QUBP
I think i uninstalled and installed over 10 times now
Can i get some help? The servers are up so whats going on?
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Re: Error?

Postby Jerme » Thu Jun 06, 2019 1:58 pm

Which phone as OS are you using?
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Re: Error?

Postby Shad0w4000 » Thu Jun 06, 2019 6:00 pm

Im using a samsung galaxy j7 from 2016 and its android version is 8.1.0
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Re: Error?

Postby Jerme » Thu Jun 06, 2019 9:58 pm

I got no issues loading the gmae using both a S4 and an S9. I believe this will be looked at, but I cannot say when there will be a solution.
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Re: Error?

Postby Shad0w4000 » Fri Jun 07, 2019 2:24 am

Welp. Thanks for your help i suppose. I will try reseting my phone aswell see what happens! Maybe it will work after the reset. Have a good one!
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Re: Error?

Postby jezzTorrent » Sun Jun 09, 2019 3:26 pm

I have the same problem
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Re: Error?

Postby Jerme » Sun Jun 09, 2019 11:32 pm

Which phone and OS are you using?
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Re: Error?

Postby jezzTorrent » Tue Jun 11, 2019 9:59 am

Its an LGK10 2017. I mean it worked until now. I been playing ToS on the same phone for months.
Android Version : 8.1.0
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Re: Error?

Postby Jerme » Tue Jun 11, 2019 10:38 am

When was the last time you've tried to reinstall the app?
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Re: Error?

Postby jezzTorrent » Tue Jun 11, 2019 10:57 am

Honestly, I tried over 50 times in the past 2 weeks. Even if i do it right now, it won't work.
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Re: Error?

Postby Jerme » Tue Jun 11, 2019 12:49 pm

Alright, it could've been earleir that you got a corrupted download due to the cloudFlare issue. Otehrwise, are you sure you got a stable conenction where you are now? Are you using WiFi or mobile data?
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Re: Error?

Postby jezzTorrent » Tue Jun 11, 2019 1:18 pm

Yes. I'm using WiFi. All I need to know is how can I fix this problem.
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Re: Error?

Postby Jerme » Tue Jun 11, 2019 2:30 pm

I am not sure, as I do not have trouble logging in using the app. It might be that your WiFi is a bit unstable.
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Re: Error?

Postby jezzTorrent » Wed Jun 12, 2019 1:48 am

It is a good connection lmfao.
Can't u see theres more people with this problem.
I dont think the problem is the wifi.
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Re: Error?

Postby Jerme » Wed Jun 12, 2019 12:13 pm

I know the app can be quite fine as I use the same version I get on the play store. Both my phones have no trouble loading it.
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Re: Error?

Postby jezzTorrent » Wed Jun 12, 2019 1:12 pm

The weird thing is that I downloaded the app from other stores such as Aptoide and it's still broken
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Re: Error?

Postby Jerme » Wed Jun 12, 2019 2:48 pm

I recently installed then west version, from around the 4th to 7th June.
Have you just tried loading the app using mobile data?
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Re: Error?

Postby jezzTorrent » Thu Jun 13, 2019 4:33 am

I dont have mobile data right now. I only use wifi, but i hope the devs will fix this problem in the next update
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Re: Error?

Postby Jerme » Fri Jun 14, 2019 11:47 am

At first the cause has to be tracked, why soem users get this message, yet the majority does not. It could lead to a blocked IP by CloudFlare, or something getting blocked in between.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: Error?

Postby jezzTorrent » Fri Jun 14, 2019 12:01 pm

alright brother just tell me how do i get rid of this. thats all i need to know.
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Re: Error?

Postby Jerme » Fri Jun 14, 2019 12:04 pm

usinga VPN might work. It it doesn't thne the problem might be somewhere else. I am not a networking expert, so I do not know every possible reason why something could happen or how ti can be dodged.
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Re: Error?

Postby jezzTorrent » Fri Jun 14, 2019 12:22 pm

alright buddy thank you. i will tell you if that doesnt work.
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Re: Error?

Postby jezzTorrent » Sat Jun 15, 2019 12:27 am

Yo, it worked. The game works when I use an VPN.
Thanks for the tip. But what do i do to play ToS on mobile without vpn
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Re: Error?

Postby Jerme » Sat Jun 15, 2019 12:34 am

CloudFlare seems to have blocked a few assets as far as I've been told due to the DDoS protection time. I do not know why they are partially blocked for some and not for others.
This has to be investigated, I believe.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: Error?

Postby Koleszar » Sun Jul 07, 2019 4:25 am

Well I have the same problem from the last update for Android, and I'm not the only one. May I know how can I fix this but using a VPN?
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