Not Letting Me Log In

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Not Letting Me Log In

Postby YoungHusk » Thu May 16, 2019 9:26 am

Account is not letting me log into the game. Says that my username or password is invalid.

I am very confused. Is there a very simple step I am missing?
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Re: Not Letting Me Log In

Postby Jerme » Thu May 16, 2019 9:44 am

This might be because your pasword contains at least one character that is not supported by flash, which results into the character being changed to an other, masked or not depicted. This falsifies the hashcode that's generated for comparison, thus resulting into the message of there being an invalid password. I suggest you try to change your password to a Mostly alphanumerical one.

Known cahracters which cause issues: < > _ &
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Re: Not Letting Me Log In

Postby YoungHusk » Thu May 16, 2019 10:15 am

It is an alphanumeric password. I don't use weird characters unless the password forces me too. I barely use capital letters or numerals unless forced to, but in this case I did.
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Re: Not Letting Me Log In

Postby Jerme » Thu May 16, 2019 9:42 pm

Is the account in question the one you are currently posting with?
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Re: Not Letting Me Log In

Postby YoungHusk » Thu May 16, 2019 10:51 pm

Yes.
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Re: Not Letting Me Log In

Postby Jerme » Fri May 17, 2019 10:53 am

Were you able to login to the game before? If so, did you change your password or simply couldn't login anymore?
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Re: Not Letting Me Log In

Postby Flavorable » Fri May 17, 2019 11:14 am

To add to Jerme's questions: Did you buy any form of premium with your account? And when did you last play a game with the account?
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Re: Not Letting Me Log In

Postby YoungHusk » Fri May 17, 2019 11:48 am

To answer the questions:
1. I never played the game with an account before, to my knowledge; I've never had to log in using this account name, and I've never registered anything under this email before (to my knowledge)
2. I don't have any premium, unless buying the game on steam counts (I thought it would help me bypass this login nonsense, and I did like Town of Salem way back in the day when it was less of a big thing).
3. I've never played the game with this account.
4. I've never changed my password.
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