Moderator Message:
Please read below for instructions on how to find your email address associated to your account if you do not know how to do so, or are unsure of what email it may be, as well as additonal information to provide the Developers when emailing them per Achilles' post above.
To find out
what email is associated with your account, please go to the link below;
ucp.php?i=profile&mode=reg_detailsIf you
didn't know ahead of time what email it was, and you have access to this email, attempt the password reset as instructed by the game when logging in. For short-cuts, you may use the link below;
https://www.blankmediagames.com/help/re ... dreset.phpIf the website says
the email or username is not associated with any account, or you do not have access to your email that is associated on your account from the Account Details page link above, please email the Developers via the email Achilles provided above;
support@blankmediagames.zendesk.comIn the email, be sure to provide;- Your username.
- The email provided in the Account Details page.
- (Optional) The correct email that should be on the account.
- Any previous emails you might have had associated with the account.
- (Optional) Proof of Purchase/Ownership (Transaction IDs, Receipts, etc.)
- Explain your situation (i.e: Lost access to my previous email, Email is spelled incorrectly, Can't reset password, tc.
Feb 25, 2020 Update:When you email the Developers, you will receive an automatic response. You do not need to respond to it. Please
read this post in regards to the message.
If you are requesting your email to be changed,
the old email must be the sender of the email, otherwise
proof of account ownership must be supplied (like a transaction ID of a purchase).
If you're attempting to login to this forum and you cannot due to being "inactive" please use the link below to resend the activation link, then follow the instructions in the email;
ucp.php?mode=resend_actThanks.