Page 1 of 1

Mobile bug

PostPosted: Sun May 26, 2019 3:34 am
by Death36
My game keeps tell me connect is disconnected or I was logged out Everytime I was try to open daily brew

Re: Mobile bug

PostPosted: Sun May 26, 2019 1:58 pm
by Jerme
Does this still persist?

Re: Mobile bug

PostPosted: Mon May 27, 2019 6:20 am
by GhxstN
I'm having the same issue, since may 25th I believe

Daily Brew

PostPosted: Mon May 27, 2019 11:29 am
by kiradeloo
Everytime i try to enter the daily brew it says my connection is poor, yet everything else runs smoothly

Re: Mobile bug

PostPosted: Mon May 27, 2019 12:30 pm
by Jerme
alright, thanks for the update.

Re: Daily Brew

PostPosted: Mon May 27, 2019 1:57 pm
by Jerme
Which phone and OS version are you using?

Re: Mobile bug

PostPosted: Mon May 27, 2019 6:48 pm
by XiuLaterTownies
Have been having this problem ever since after the server being down two days ago.

Platform: iOS
Version: 11.4.1
Device: iPhone 6S
Build: 3.0.22 (11388)
Screenshot: https://i.imgur.com/B2s3xWs.png

Re: Daily Brew

PostPosted: Mon May 27, 2019 8:18 pm
by MissMoony
I’m having this problem too and it’s my last day before getting the prize too. I double checked my connection, forgot and reconnected and even changed the password but nothing is working. Really hoping for a quick fix.

Re: Daily Brew

PostPosted: Mon May 27, 2019 9:14 pm
by DonkeyDeck
Hey I'm having the same issue. By chance have you had any luck in resolving this?

Re: Daily Brew

PostPosted: Mon May 27, 2019 9:24 pm
by XxCowabungaxX
i am having the same problem. its my day to collect. tried re-logging, reloading, and restarting device. nothing has worked

Re: Daily Brew

PostPosted: Tue May 28, 2019 3:21 am
by phantomluv
I hope someone fixes this issue cause I can't get mine either

Re: Daily Brew

PostPosted: Tue May 28, 2019 5:22 am
by uyenha
I tried to claim daily brew. And it gave error. Then i re-upload the game. Now it's crashing in loading screen.

Re: Daily Brew

PostPosted: Tue May 28, 2019 6:19 am
by Osaka
I've been having this exact same issue. OS: Android V8.0.0, Brand is Motorola, carrier is Verizon. This issue has never happened before, only recently.

Re: Daily Brew

PostPosted: Tue May 28, 2019 6:28 am
by TryNot2PixelOut
Yeah me too for some reason. My game is up to date and everything else works as intentend. Reloading the app and restarting my wifi connections did not help. I have never had this problem before so I hope this gets resolved soon. I have a LG Stylo 3 running Android 7.0.

Re: Daily Brew

PostPosted: Tue May 28, 2019 1:28 pm
by Aureolin1
Ah yeah I couldn’t open the cauldron at all a few days ago and this still seems to be the case. This is the screen you get when you try to use it: https://cdn.discordapp.com/attachments/548968556113428482/583011935776145408/image0.png
My internet connection is perfectly fine.

Device Information
Platform: iOS
Platform version: 12.2
Device: iPhone 6s
App version: 3.0.2 (11388)

Re: Daily Brew

PostPosted: Tue May 28, 2019 3:29 pm
by kiradeloo
Jerme wrote:Which phone and OS version are you using?

I am using an iPhone SE on 12.2

Re: Mobile bug

PostPosted: Tue May 28, 2019 10:08 pm
by Jerme
This could be caused by the ddos protection of CloudFlare, but I am not entirely sure.
I believe we can eventually get to look into this sooner or later.

Re: Mobile bug

PostPosted: Thu May 30, 2019 7:17 pm
by XiuLaterTownies
This is fixed on my end now.

Re: Mobile bug

PostPosted: Tue Jun 04, 2019 10:00 pm
by Jerme
I beleive it was kind of beause of the cloudFlare ddos protection messing with the engine. Thanks for your confirmation.