Never connects to server

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Never connects to server

Postby SlenderMen » Sat Apr 09, 2016 5:39 pm

Firstly:
IPad Air 2
IOS 8. Something I forgot

Whenever I try to log in it says "Connecting to server" then the screen gets a black tint and never connects. I've waited for about 10 minutes and it hasn't yet. I have reinstalled the app.

I'll try to get a screenshot here: Cannot be a screenshot here.

Yes I can log onto the game from a computer.

I can go to different websites and am connected to wifi.
SlenderMen
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Re: Never connects to server

Postby LevinSnakesRise » Sat Apr 09, 2016 6:08 pm

Please refer to this FAQ;
viewtopic.php?f=38&t=39725
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Never connects to server

Postby SlenderMen » Sat Apr 09, 2016 6:54 pm

It is still happening.
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Re: Never connects to server

Postby LevinSnakesRise » Sat Apr 09, 2016 7:01 pm

Again, please refer to the FAQ. It explains why. The 'Update' explains why.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Never connects to server

Postby SlenderMen » Sun Apr 10, 2016 12:00 am

Naru2008 wrote:Again, please refer to the FAQ. It explains why. The 'Update' explains why.


Ok so for some reason it never connects when I use this account. I created another one and it logs in just fine. Glitch...?
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Re: Never connects to server

Postby LevinSnakesRise » Sun Apr 10, 2016 12:04 am

I'd still chalk it down to server issues, as the issue still persists. Once it's complete fixed, you should be able to login fine.

I would however try changing your password just in case and try logging in again;
viewtopic.php?f=38&t=13987
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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