Logging in

This forum is used to report bugs that happen while playing the Tablet version of the game.

Logging in

Postby biglekz » Mon Apr 20, 2020 10:36 pm

I play on my iPad. It was never a problem logging in as I played this morning though it’s just after 4:30pm and I am unable to login. It says repeatedly that there is a Newer Version Available and to Update it. Though I do not know how to “update” it. I’ve deleted the app and re-downloaded it and it still doesn’t work. Is it due to a new update to the game or? I am able to login to my account through my laptop through I haven’t bought premium yet. I am unable to login through my iPad. Is the new version not accessible through iPad or? I am really sad I am unable to play as I played just this morning but I hope that this gets fixed quickly and I am able to play on my iPad again :)
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Re: Logging in

Postby LevinSnakesRise » Tue Apr 21, 2020 8:16 am

Hi there. Please try again, as maybe your mobile app store hadn't recdeived the update just yet. Check your app store next chance you get and see if you can update the application then.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Logging in

Postby RacketyWharf93 » Fri May 29, 2020 10:56 am

I am having this same issue but for android
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