Purchase confirmed but still nothing.

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Purchase confirmed but still nothing.

Postby HIKAGEKANASHIMI » Fri Jan 03, 2020 5:14 pm

I bought the mobile premium and coven bundle on December 20th and sent an email on the 21st I replied to the email with receipt username and purchase. And today I received an email stating that the problem should have been dealt with but when I opened the game I was met with the same issue of not getting anything I paid for. Please help
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Re: Purchase confirmed but still nothing.

Postby shelboo » Fri Jan 03, 2020 5:18 pm

That's not good!

If you have logged into the game and have not received your purchase, please reply to the last email from the developers and let them know that you've logged in and you still have not received your purchase.

Unfortunately, the moderators and judges do not have the tools to assist with this.
Click here to send TrialBot a message where you will receive all reports ever filed against your account.
Just click on that link and then select "Submit" towards the bottom of the message.

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Re: Purchase confirmed but still nothing.

Postby Jerme » Sun Jan 05, 2020 12:48 am

If you still haven't gotten it, then I recommend you to email the devs once more.
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