I bought the pass and dlc but can't receive them

This forum is used to report bugs that happen while playing the Tablet version of the game.

I bought the pass and dlc but can't receive them

Postby ScaryBoyman » Tue Dec 17, 2019 7:08 pm

I bought the pass and dlc bundle for mobile but when I open Town of Salem it tells me that my purchase was confirmed but I didn't receive my stuff if you guys could get back to me or help me fix this it would be much appreciated.
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Re: I bought the pass and dlc but can't receive them

Postby LevinSnakesRise » Wed Dec 18, 2019 1:31 am

Moved to Mobile Bugs from Trial Bugs.

Hi there ScaryBoyman. You're going to have to email the Developers to get help with this, unfortunately. Be sure to provide your username, proof of purchase (your receipt) and explain what your issue is (not having your mobile purchases given to you). Make sure you also reply to the automatic email you receive from them once you have emailed them, as this acts as a filter. As long as you respond, they'll know you still need help.

Thanks!
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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