Item not added to account

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Item not added to account

Postby RChillingsworth » Sat Dec 14, 2019 9:43 pm

Hi,

I purchased the prince and princess bundle on my mobile device and the purchase went through however I keep getting a message saying I have to restart or whatever for the purchase to go through which I've done to no avail. Please fix that. Thank you.
RChillingsworth
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Re: Item not added to account

Postby LevinSnakesRise » Sun Dec 15, 2019 10:44 pm

Hi there RChillingsworth.

Please email the Developers via info@blankmediagames.com with your username and proof of purchase (your receipt) so they may grant you these items.

Be sure to respond to the automatic email you get back so that they know you need help.

Thanks!
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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