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I bought coven on mobile and it keeps telling me that I don'

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I bought coven on mobile and it keeps telling me that I don'

Postby grofft » Wed Nov 27, 2019 1:26 pm

I spent the 10 dollars on the coven and mobile premium and now it telling me I don't own it? I have receipt and all of google play
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Re: I bought coven on mobile and it keeps telling me that I

Postby Jerme » Thu Nov 28, 2019 12:01 am

Have you tried relogging? Did you buy the Coven upgrade wit hthe account you logging into, or an other one?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: I bought coven on mobile and it keeps telling me that I

Postby enderman0183 » Thu Nov 28, 2019 1:27 pm

Jerme wrote:Have you tried relogging? Did you buy the Coven upgrade wit hthe account you logging into, or an other one?
I did buy it with my account but it saying I didn't and ask me to purchase it. Then I try and it says duplicates purchases
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Re: I bought coven on mobile and it keeps telling me that I

Postby Jerme » Fri Nov 29, 2019 11:05 am

I've forwarded your message.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
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Re: I bought coven on mobile and it keeps telling me that I

Postby Jerme » Sat Dec 07, 2019 2:41 am

Please contact the devs via info@blankmediagames.com along with the receipt to have this solved.
Sadly there currently might be a high response time, causing the reply to take longer (2+ weeks)
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
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