Upgrade for mobile version waste of money

[BrawnTx]

I upgraded on mobile version and completely wasted my money as I can’t play without it crashing every single game. Even with perfect reception. Full bars on LTE. Disappointed

[Jerme]

Do you play while moving, or standing still?

[BrawnTx]

Sitting in one spot

[Jerme]

alright, then a disconnect because of networkchanges is rather unlikely.
I take you are using the latest version of the app, correct?
May I know the OS and device you are using?

[BrawnTx]

I am using iOS version 12.3.1 and game is up to date

[Jerme]

Was there a time in which you did not disconnect when playing with the mobile client?

[BrawnTx]

Yes I used to play mobile regularly. I’m an otr truck driver so I go sometimes without playing for awhile. Idk when it started doing this. I would have to guess a couple of months ago. I thought maybe it was a glitch you guys were working on but I saw posts on forums from people presently playing mobile so figured it wasn’t a global glitch.

[BrawnTx]

Just tried again and did it again. It shuts down at different times during game. Sometimes before the game starts. After I got my class and it’s loading. Sometimes during the game. I’m not sure I’ve ever made it past day 2. The game just closes. No error message or anything. Just shuts straight down to my iPhone main screen. Using iPhone 6+.

[Jerme]

Thanks for the heads up, I'll pass that on and maybe this cna be investigated, yet this behaviour of the app is strange and not usual.