Page 1 of 2

Error?

PostPosted: Thu Jun 06, 2019 2:29 am
by Shad0w4000
So for over 3 days im having this error https://paste.pics/5QUBP
I think i uninstalled and installed over 10 times now
Can i get some help? The servers are up so whats going on?

Re: Error?

PostPosted: Thu Jun 06, 2019 1:58 pm
by Jerme
Which phone as OS are you using?

Re: Error?

PostPosted: Thu Jun 06, 2019 6:00 pm
by Shad0w4000
Im using a samsung galaxy j7 from 2016 and its android version is 8.1.0

Re: Error?

PostPosted: Thu Jun 06, 2019 9:58 pm
by Jerme
I got no issues loading the gmae using both a S4 and an S9. I believe this will be looked at, but I cannot say when there will be a solution.

Re: Error?

PostPosted: Fri Jun 07, 2019 2:24 am
by Shad0w4000
Welp. Thanks for your help i suppose. I will try reseting my phone aswell see what happens! Maybe it will work after the reset. Have a good one!

Re: Error?

PostPosted: Sun Jun 09, 2019 3:26 pm
by jezzTorrent
I have the same problem

Re: Error?

PostPosted: Sun Jun 09, 2019 11:32 pm
by Jerme
Which phone and OS are you using?

Re: Error?

PostPosted: Tue Jun 11, 2019 9:59 am
by jezzTorrent
Its an LGK10 2017. I mean it worked until now. I been playing ToS on the same phone for months.
Android Version : 8.1.0

Re: Error?

PostPosted: Tue Jun 11, 2019 10:38 am
by Jerme
When was the last time you've tried to reinstall the app?

Re: Error?

PostPosted: Tue Jun 11, 2019 10:57 am
by jezzTorrent
Honestly, I tried over 50 times in the past 2 weeks. Even if i do it right now, it won't work.

Re: Error?

PostPosted: Tue Jun 11, 2019 12:49 pm
by Jerme
Alright, it could've been earleir that you got a corrupted download due to the cloudFlare issue. Otehrwise, are you sure you got a stable conenction where you are now? Are you using WiFi or mobile data?

Re: Error?

PostPosted: Tue Jun 11, 2019 1:18 pm
by jezzTorrent
Yes. I'm using WiFi. All I need to know is how can I fix this problem.

Re: Error?

PostPosted: Tue Jun 11, 2019 2:30 pm
by Jerme
I am not sure, as I do not have trouble logging in using the app. It might be that your WiFi is a bit unstable.

Re: Error?

PostPosted: Wed Jun 12, 2019 1:48 am
by jezzTorrent
It is a good connection lmfao.
Can't u see theres more people with this problem.
I dont think the problem is the wifi.

Re: Error?

PostPosted: Wed Jun 12, 2019 12:13 pm
by Jerme
I know the app can be quite fine as I use the same version I get on the play store. Both my phones have no trouble loading it.

Re: Error?

PostPosted: Wed Jun 12, 2019 1:12 pm
by jezzTorrent
The weird thing is that I downloaded the app from other stores such as Aptoide and it's still broken

Re: Error?

PostPosted: Wed Jun 12, 2019 2:48 pm
by Jerme
I recently installed then west version, from around the 4th to 7th June.
Have you just tried loading the app using mobile data?

Re: Error?

PostPosted: Thu Jun 13, 2019 4:33 am
by jezzTorrent
I dont have mobile data right now. I only use wifi, but i hope the devs will fix this problem in the next update

Re: Error?

PostPosted: Fri Jun 14, 2019 11:47 am
by Jerme
At first the cause has to be tracked, why soem users get this message, yet the majority does not. It could lead to a blocked IP by CloudFlare, or something getting blocked in between.

Re: Error?

PostPosted: Fri Jun 14, 2019 12:01 pm
by jezzTorrent
alright brother just tell me how do i get rid of this. thats all i need to know.

Re: Error?

PostPosted: Fri Jun 14, 2019 12:04 pm
by Jerme
usinga VPN might work. It it doesn't thne the problem might be somewhere else. I am not a networking expert, so I do not know every possible reason why something could happen or how ti can be dodged.

Re: Error?

PostPosted: Fri Jun 14, 2019 12:22 pm
by jezzTorrent
alright buddy thank you. i will tell you if that doesnt work.

Re: Error?

PostPosted: Sat Jun 15, 2019 12:27 am
by jezzTorrent
Yo, it worked. The game works when I use an VPN.
Thanks for the tip. But what do i do to play ToS on mobile without vpn

Re: Error?

PostPosted: Sat Jun 15, 2019 12:34 am
by Jerme
CloudFlare seems to have blocked a few assets as far as I've been told due to the DDoS protection time. I do not know why they are partially blocked for some and not for others.
This has to be investigated, I believe.

Re: Error?

PostPosted: Sun Jul 07, 2019 4:25 am
by Koleszar
Well I have the same problem from the last update for Android, and I'm not the only one. May I know how can I fix this but using a VPN?