Trial system/TrialBot down?

Bug reports for the Trial System

Trial system/TrialBot down?

Postby SirKepi » Wed Nov 04, 2020 5:13 am

So I've been trying to get my reports (I do this periodically just out of curiosity and just in case) for most of the day today and nothing from TrialBot despite about 3 or 4 attempts at various points through the day. I then went to look at some of the latest reports on me from a previous report request and got a 404 error. I tried another report, got another 404 error. And another. And another. Is the trial system and/or TrialBot down?
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Re: Trial system/TrialBot down?

Postby KAKERMAN23 » Wed Nov 04, 2020 7:03 am

trials is currently down and has been since (i think) yesterday
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Re: Trial system/TrialBot down?

Postby Imnevereverlosing » Sat Nov 07, 2020 8:45 pm

I'm also not able to get responses from Trialbot despite 3 attempts.

Does that mean that the reports filled during that down time won't be processed?

I got people in game claiming to report me for gamethrowing, which was false, and I can't check it, and I'm worried since I already had 2 suspensions (and my appeal in the forum didn't even get answered!).

Thanks for any replies.
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Re: Trial system/TrialBot down?

Postby KAKERMAN23 » Sat Nov 07, 2020 9:39 pm

pretty much afaik. we'll just have to be patient and wait for it to come back up
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Re: Trial system/TrialBot down?

Postby Hiway202 » Thu Nov 12, 2020 5:15 pm

Imnevereverlosing wrote:I'm also not able to get responses from Trialbot despite 3 attempts.

Does that mean that the reports filled during that down time won't be processed?

I got people in game claiming to report me for gamethrowing, which was false, and I can't check it, and I'm worried since I already had 2 suspensions (and my appeal in the forum didn't even get answered!).

Thanks for any replies.


The trial system is currently down for everyone, including mods, so that's why your appeal hasn't been answered. Reports should be processed still as far a I know, but nothing will be done about them until the system is back up.
Hello, my name's Elencia! I'm happy to answer questions, so feel free to send me a PM if you need anything! However, I don't have the power to grant your appeal, so please don't PM me about that.

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Re: Trial system/TrialBot down?

Postby SirKepi » Wed Nov 18, 2020 1:06 am

Trial system still down for "maintenance"? It's been 2 weeks...
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Executioner
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Vampire Hunter

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Phoenix Wright (Very rarely)

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Re: Trial system/TrialBot down?

Postby KAKERMAN23 » Wed Nov 18, 2020 6:39 am

yyyyyep. we're just gonna have to be patient
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Re: Trial system/TrialBot down?

Postby Parzival06 » Thu Nov 19, 2020 8:45 am

Is it still down i was able to access it yesterday but only the tutorial and now any time it trys to load a report it just says it wont work
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Re: Trial system/TrialBot down?

Postby Flavorable » Thu Nov 19, 2020 9:43 am

Yes and no.

New reports are accessible. But seeing as not every report in queue will be a new report, there will still be some wonkiness.

I'll leave a reply here when Trial is fully up and working again, or incidently you could also join the Trial Discord Server to get updates about Trial Server immediately.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

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Re: Trial system/TrialBot down?

Postby KAKERMAN23 » Thu Nov 19, 2020 2:00 pm

Flavorable wrote:Yes and no.

New reports are accessible. But seeing as not every report in queue will be a new report, there will still be some wonkiness.

I'll leave a reply here when Trial is fully up and working again, or incidently you could also join the Trial Discord Server to get updates about Trial Server immediately.

i just wanted to add that all reports prior to the trial server going down have been wiped
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Re: Trial system/TrialBot down?

Postby Flavorable » Fri Nov 20, 2020 10:05 am

Trial System is back up now, however, reports prior to November 2020 are no longer existant (click here for info.)

And duplicating reports is not possible yet now.

Edit: included the link, cause I forgot like a dumb dumb.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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