account yungkulu frozen

Bugs reports for the Steam Client

account yungkulu frozen

Postby yungkulu » Wed May 15, 2019 1:32 pm

I used play nearly every day until my account was frozen due to a Steam refund.
I have never owned Town of Salem on Steam.
At one time, I tried the Steam version while a friend's library was shared with me. I decided to buy the web premium edition instead. This was when Town of Salem was a free game, I just wanted to support it.
If items on my account need to be refunded, then that's fine with me. I just like the game. The email mentioned that it gave me double merit points. Literally refund every skin on my account if this is an issue.

ToS account: yungkulu
Steam ID: STEAM_1:0:50523728
yungkulu
Newbie
Newbie
 
Posts: 4
Joined: Sat Jan 07, 2017 5:14 pm

Re: ban appeal yungkulu

Postby Jerme » Thu May 16, 2019 8:13 am

Did you link your Steam account with your ToS account during the time of the libraryshare?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: ban appeal yungkulu

Postby yungkulu » Thu May 16, 2019 1:24 pm

I did.
yungkulu
Newbie
Newbie
 
Posts: 4
Joined: Sat Jan 07, 2017 5:14 pm

Re: ban appeal yungkulu

Postby Jerme » Fri May 17, 2019 11:24 am

Then this is why the freeze happened.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: account yungkulu frozen

Postby yungkulu » Fri May 17, 2019 10:16 pm

I'm aware. I want this reverted because I don't care about the cosmetic benefits it gave me, I just want to play the game. I bought the web version, I don't want to buy it a second time.
yungkulu
Newbie
Newbie
 
Posts: 4
Joined: Sat Jan 07, 2017 5:14 pm

Re: account yungkulu frozen

Postby Flavorable » Sat May 18, 2019 3:21 am

yungkulu wrote:I'm aware. I want this reverted because I don't care about the cosmetic benefits it gave me, I just want to play the game. I bought the web version, I don't want to buy it a second time.


If you bought the webversion on said account, you can e-mail info@blankmediagames.com and show them the receipt for the webversion you bought. Do keep in mind to e-mail them from the e-mailaccount you created the ToS account in question with (so as to prove it is your account). They can then look into it and verify where needed.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
User avatar
Flavorable
Global Moderator
Global Moderator
 
Posts: 9337
Joined: Thu Apr 28, 2016 3:24 am
Location: Netherlands

Re: account yungkulu frozen

Postby Jerme » Sun May 19, 2019 9:29 pm

The Steamversion comes with different bonuses than the Webversion and due to not havign paid for those bonuses the account got frozen afaik.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: account yungkulu frozen

Postby Flavorable » Mon May 20, 2019 1:29 am

Jerme wrote:The Steamversion comes with different bonuses than the Webversion and due to not havign paid for those bonuses the account got frozen afaik.


Oh darn tootin', you're right, I forgot about that.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
User avatar
Flavorable
Global Moderator
Global Moderator
 
Posts: 9337
Joined: Thu Apr 28, 2016 3:24 am
Location: Netherlands

Re: account yungkulu frozen

Postby yungkulu » Wed Aug 07, 2019 12:48 pm

Jerme wrote:The Steamversion comes with different bonuses than the Webversion and due to not havign paid for those bonuses the account got frozen afaik.

As mentioned, I do not give a s̶h̶i̶t̶ Flummery.
You can delete every single item on my account.
No response from emailing support.
How is it on me if BMG gave me these benefits without paying for them? This isn't me conning them or whatever, I never purchased ToS on Steam so I should never have received them in the first place.
yungkulu
Newbie
Newbie
 
Posts: 4
Joined: Sat Jan 07, 2017 5:14 pm

Re: account yungkulu frozen

Postby Jerme » Wed Aug 07, 2019 9:49 pm

It was a bug that got fixed and now the accounts having used that bug to get the bonuses were being frozen.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm


Return to Steam Bug Reports

Who is online

Users browsing this forum: No registered users and 5 guests