cannot log in

Bugs reports for the Steam Client

cannot log in

Postby ironfounder » Mon Apr 01, 2019 12:19 am

good morning,

I am having trouble logging into the game, I have set up account via steam login on game login but game is not recognising username or password, cannot try to set up again as each time it asks for password which it then doesn't recognise.

have clicked password reset but it then says e-mail not registered!

anyone have any clue on how I can sort this out? either delete my login details so I can start again or help with my login.

thanks

ironfounder
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Re: cannot log in

Postby Jerme » Mon Apr 01, 2019 2:34 pm

Is the account in question the one you are posting with, or an other one?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: cannot log in

Postby ironfounder » Fri Apr 05, 2019 10:46 am

Was hoping it was this one, but not letting me log into game
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Re: cannot log in

Postby Jerme » Fri Apr 05, 2019 11:34 pm

So you can login to the forums, but not to the game using this account?
Then this is an issue with your password, since Flash doesn't support all characters: There are some keys (examples: < > & _ ) that are changed/not displayed once typed, thus killing your password to login. I suggest you change your password to not contain those symbols and then you should be able to login again.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
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