auto shut downs

Bugs reports for the Steam Client

auto shut downs

Postby Esvahanna » Fri Feb 01, 2019 7:45 am

Hello,

I've been trying to play tos but it keeps shutting down at random. in the middle of a game or even before a game has started, I tried restrting steam but that didn't work so after three times I gave up.
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Re: auto shut downs

Postby Jerme » Fri Feb 01, 2019 8:01 am

Could you give more details? As in shutdown of Steam or the game? Is it a crash of the app?
Do you have the latest version of Adobe Air installed?
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Re: auto shut downs

Postby Esvahanna » Sat Feb 09, 2019 5:30 pm

it's the game that crashes, adobe is up to date as well
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Re: auto shut downs

Postby Flavorable » Sat Feb 09, 2019 9:21 pm

- Town of Salem.exe has stopped working. [/b][/color]

Go to your Windows Event Viewer, find the error corresponding to the crash time.
If it has an error with Kernelbase.dll it means your Windows User Profile is corrupted.
User Profile Corruption fix: https://answers.microsoft.com/en-us/win ... 749?auth=1
If it's a different .dll causing the problem, either google it, or PM me.
No reply to your support ticket after 15 business days? PM me with your ticket number.

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