unable to link / frozen account

[3O21]

haven't played in a while, logged in and recieved these errors. tried linking my old account to my steam and getting the second error. i am not using a family shared game, i own the game on the account i am logging in with.

https://imgur.com/a/2Cu7LPp
https://imgur.com/a/RMK4sPi

[Flavorable]

If you purchased the game on Steam and haven't refunded it through Steam, I suggest the same as the pop-up suggests: Send an e-mail to info@blankmediagames.com and provide proof of purchase.

[3O21]

where do i find my proof of purchase ?

[Jerme]

Likely in your e-mails or inventory of Steam which tells that you have bought the game and not havign refunded it.
Do you remember when you bought it?

[Flavorable]

When in Steam, go to Help > Steam Support > Purchases > Click on the Town of Salem Purchase > Click on I have a problem with this Purchase.
There, it should show the purchasing history of the game, including whether or not it was refunded. Be sure to make a screencap of the entire purchase history.

[KemalSama]

I have a screencap how can i send you

[Flavorable]

As the posts above suggest: send an e-mail to info@blankmediagames.com