Please keep in mind that only invaldi reports may be appealed, which does not seem to bne the case in your part. Refunds are not given, especially when the account demanding it received a justified ban.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation] Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949
Visit the Testing Grounds Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey