Appealing: bicmacon

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Appealing: bicmacon

Postby bicmacon » Tue May 26, 2020 8:35 pm

I've recently been banned for "leaving games while alive" and this is due to the fact that I'm using the flash client which has a habit of disconnecting a lot. I think I did leave twice on purpose (both times as Arsonist so I wasn't hurting any teammates) but every other time has been because of the awful connection. You can tell this because if you look at many of my games, I leave while we have the majority and I'm just about to win. I've been robbed of a lot of wins due to this unfortunate circumstance and now I'm banned for it as well. If you could at least lower it to a suspension for me leaving as Arsonist, I would be grateful, but none of my other disconnections were my fault.

That's all I really have to say. I really don't want to buy the Steam version to legit pay to not lose connection to a game.

(I accidentally posted this on another account that I got email locked out of. Ignore that post. I'll link it here to avoid confusion.)

viewtopic.php?f=40&t=108888
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Re: Appealing: bicmacon

Postby Flavorable » Wed May 27, 2020 12:08 am

Awaiting TrialBot.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

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Re: Appealing: bicmacon

Postby TrialBot » Wed May 27, 2020 12:10 am

Here are your reports:
Want your guilty reports without submitting an appeal? Send me a PM!
Want all your reports filed against you? Put "All" in the body of the message.

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Re: Appealing: bicmacon

Postby Jerme » Wed May 27, 2020 1:58 pm

As you can see was your leaving report for leaving intentionally after rolling Arsonist instead of disconnecting.
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Re: Appealing: bicmacon

Postby bicmacon » Wed May 27, 2020 6:01 pm

So leaving once as Arsonist when I've been playing since 2018 results in a permanent ban?
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Re: Appealing: bicmacon

Postby Jerme » Sat May 30, 2020 6:46 am

Leaving on purpose is against the games rules and can result in a suspension.
Our suspension system is based on tiered suspensions, this means that the suspensions will grow on length. Each report TrialBot has posted symbolizes one suspension issued to your account. The fourth susepnsion is currently permanent.
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Re: Appealing: bicmacon

Postby bicmacon » Sat May 30, 2020 12:22 pm

But this is the third suspension. Look at the reports.
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Re: Appealing: bicmacon

Postby Jerme » Sat May 30, 2020 11:49 pm

The report itself was given a normal guilty verdict, not skipping a tier, which means that there was a suspension issued to your account, which was not based on a report.
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Re: Appealing: bicmacon

Postby bicmacon » Sun May 31, 2020 1:41 am

Can you at least tell me what that suspension was for? I don't recall ever being suspended and not checking my reports.
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Re: Appealing: bicmacon

Postby Jerme » Sun May 31, 2020 1:52 am

I apologize, I do not have insight on what the manual suspension was for. Maybe it could be something similar to this one: https://blankmediagames.com/Trial/viewR ... id=2384974
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Re: Appealing: bicmacon

Postby LevinSnakesRise » Tue Jun 02, 2020 4:27 am

Chances are the 4th suspension was related to the old filter-suspension feature, where if you triggered the hard filter, and it rejected your message too many times, it'd suspend you.

I've reduced the permanent ban to the third tier, 1 week suspension. Please login once you read this and start the timer.

Appeal approved.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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