Cannot load the log in screen

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Cannot load the log in screen

Postby overko16 » Sat Jan 12, 2019 6:22 am

The log in window won't appear, there's only background image of town in the night. Spoiler: https://imgur.com/a/fRDt52T Tried to clear browser's cache and flash's cache, disabled firewall, used chrome and edge, made flash active by default, updated flash, checked if i have 2 copies of it, tried rebooting pc few times.
It started around yesterday, when i changed my headphones jack to the front instead of back, but i tried plugging them back and it didn't help, also it works fine with all the other stuff (found post that audio might be the problem while researching it).
Even though flash is active by default, site won't appear in the flash history (other sites do) and i think i don't get a respond from the site (waiting for a respond from blankmediagames.com is the message that i get at the bottom left sometimes)
Please, help me
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Re: Cannot load the log in screen

Postby Jerme » Sat Jan 12, 2019 9:49 am

It could be that the game is loading a bit slowly until it pops up. Is your browser on the latest version? Do you have any blocker-extensions that might cause issues?
On FireFox I do not have trouble loading the site, it just takes some time. How long do you wait for it to load?
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Re: Cannot load the log in screen

Postby overko16 » Sat Jan 12, 2019 2:00 pm

Last time i waited for half an hour as i was writing and editing this post. Will try to use firefox, maybe it will load for some reason
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Re: Cannot load the log in screen

Postby overko16 » Sat Jan 12, 2019 2:03 pm

Nope, newly downloaded firefox with no plugins didn't work either. I get the same background of city in the night
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Re: Cannot load the log in screen

Postby Jerme » Sat Jan 12, 2019 3:40 pm

When you open the console while accessign the site, do you see any error messages? For Firefox its the F12 key.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: Cannot load the log in screen

Postby overko16 » Sat Jan 12, 2019 3:51 pm

This is what i get in chrome https://imgur.com/a/Ea5VuAb
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Re: Cannot load the log in screen

Postby overko16 » Sat Jan 12, 2019 3:57 pm

Ok so i got that my ip is banned from this site, whatever it is https://cdnjs.cloudflare.com/ajax/libs/jquery/1.9.1/jquery.min.js
What can i do?
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Re: Cannot load the log in screen

Postby Jerme » Sat Jan 12, 2019 4:21 pm

The simplest one would be to get a new IP by either resettign the router (if you have a dynamic one), or use a VPN. Or you could maybe inquire why the IP was banned there.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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Re: Cannot load the log in screen

Postby overko16 » Sun Jan 13, 2019 5:14 am

I don't have a router and VPN (browser plugin, don't think there are many good and free desktop ones) won't work either. I've looked Error 1006 and the Cloudfare support says that The error code is generated by actions taken by the website owner to block visitors from certain IP addresses and/or ranges. Given that the website owner has taken this action, Cloudflare can't override the individual settings chosen by a site owner to protect their site.
So does that mean my ip was banned individually by the owners of BMG? My friend with the same provider that lives like 1 km from me can play it as usual
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Re: Cannot load the log in screen

Postby Jerme » Sun Jan 13, 2019 11:03 am

Usually when players are IP banned its stated upon logging in, not that the game failed to load.
Could it be that your IP has been banned on other sites that could be connected due to thirdparty adverts?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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Re: Cannot load the log in screen

Postby overko16 » Sun Jan 13, 2019 11:09 am

No, i turned off my adblock and it shows 2 banners on the sides perfectly
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Re: Cannot load the log in screen

Postby overko16 » Sun Jan 13, 2019 2:04 pm

https://imgur.com/a/nyZqIlf that's what i got right now and it roughly translates to Unsafe login blocked: Unable to get access token or enter this application from an unprotected page. Try reloading the page using https: //
The link is this https://www.facebook.com/connect/ping?client_id=428698357205970&domain=blankmediagames.com&origin=1&redirect_uri=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2Fj-GHT1gpo6-.js%3Fversion%3D43%23cb%3Df2c02e7155fe8dc%26domain%3Dblankmediagames.com%26origin%3Dhttp%253A%252F%252Fblankmediagames.com%252Ff1c3d39710d6a1%26relation%3Dparent&response_type=token%2Csigned_request&sdk=joey
I did try https:// and that exact issue didn't appear anymore and the site didn't load but could it be this causing the ip ban?
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Re: Cannot load the log in screen

Postby Jerme » Sun Jan 13, 2019 2:26 pm

I am not sure if its really based on an IP ban, at least if i were, it wasn't issued from us.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

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Re: Cannot load the log in screen

Postby overko16 » Sun Jan 13, 2019 3:41 pm

Sorry for the trouble! I am actually banned from the Cloudfare itself for some reason
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Re: Cannot load the log in screen

Postby overko16 » Sun Jan 13, 2019 3:50 pm

If anyone has the same problem, plugin VPN can help you, but you need to set up it for cloudflare.com, not BMG
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Re: Cannot load the log in screen

Postby Jerme » Sun Jan 13, 2019 10:42 pm

I am glad you got yourself fixed up. Happy hangings :)
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
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