Possible bug?

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Possible bug?

Postby Rittzy » Tue Jan 08, 2019 6:07 am

My account was not grandfathered as you said it would be in the "Town of Salem moves away from Free To Play" forum post. You said "All existing accounts with at least 1 game played or who has ever made a real money purchase (Steam, Web premium, Mobile premium, Coven, promotions, etc) are already grandfathered in (aka you still get to play for free)." Please help me. Thank you.
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Re: Possible bug?

Postby Jerme » Tue Jan 08, 2019 11:00 am

Accounts that were deemed as inactive, means they have no played games for a around a year, are not grandfathered, premium accounts (steamlink, webpremium) excluded.
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Re: Possible bug?

Postby Rittzy » Tue Jan 08, 2019 6:10 pm

Thank you for your reply. How can I actually contact Blank Media?
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Re: Possible bug?

Postby Ben4lyfe » Tue Jan 08, 2019 7:18 pm

Direct message people with the "admin" tag on the forums? They seem to be able to get back to people in good time.
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Re: Possible bug?

Postby Rittzy » Tue Jan 08, 2019 7:22 pm

Thank you.
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Re: Possible bug?

Postby Rittzy » Tue Jan 15, 2019 8:33 pm

Ben4lyfe wrote:Direct message people with the "admin" tag on the forums? They seem to be able to get back to people in good time.


Only one Admin has been online since the 4th. I wrote all of them on the 8th and haven't gotten a reply. So the one Admin that regularly gets online here is ignoring me.
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Re: Possible bug?

Postby Flavorable » Wed Jan 16, 2019 5:46 am

Rittzy wrote:
Ben4lyfe wrote:Direct message people with the "admin" tag on the forums? They seem to be able to get back to people in good time.


Only one Admin has been online since the 4th. I wrote all of them on the 8th and haven't gotten a reply. So the one Admin that regularly gets online here is ignoring me.


Keep in mind that you're not the only one who PMs the admin, and even if he is online, it doesn't automatically mean your PM has been read. The admin has many responsibilities, both ingame and in real life, and they likely didn't have the time to get through all PMs yet.
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Re: Possible bug?

Postby Rittzy » Wed Jan 16, 2019 6:18 am

Flavorable wrote:
Rittzy wrote:
Ben4lyfe wrote:Direct message people with the "admin" tag on the forums? They seem to be able to get back to people in good time.


Only one Admin has been online since the 4th. I wrote all of them on the 8th and haven't gotten a reply. So the one Admin that regularly gets online here is ignoring me.


Keep in mind that you're not the only one who PMs the admin, and even if he is online, it doesn't automatically mean your PM has been read. The admin has many responsibilities, both ingame and in real life, and they likely didn't have the time to get through all PMs yet.


I understand. Thank you.
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Re: Possible bug?

Postby Rittzy » Sun Dec 06, 2020 12:56 pm

Almost 2 years later and I never heard from a single person who could have helped me.
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Re: Possible bug?

Postby dolphina » Sun Dec 06, 2020 1:56 pm

Rittzy wrote:Almost 2 years later and I never heard from a single person who could have helped me.

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Re: Possible bug?

Postby Hiway202 » Wed Dec 09, 2020 12:03 am

Rittzy wrote:Almost 2 years later and I never heard from a single person who could have helped me.


Are you posting from the account you are having the issue with? This account appears to have 0 games played so it would not have been grandfathered in.
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Re: Possible bug?

Postby Jerme » Thu Dec 24, 2020 1:42 am

To conclude this: Since your account has no played games at the given time, its not getting grandfathered in, only those that did play games.

I apologize, but thats the given reason of your account not being able to play. I'll lock the thread now.
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