CHANGE E-MAIL

Ask questions you may have about the game here.

CHANGE E-MAIL

Postby RRCatalin02 » Thu May 21, 2020 4:00 am

Hi, this is an account created before 2019 and it says i had to reset my password but guess what, the e-mail on this account is banned and i cant acces it , i can log in here because i still know the password..even if i was logging in with facebook...i tried on https://blankmediagames.zendesk.com/acc ... henticated but it doesn't help me at all, like i can't connect and all it does , just says it send a reset for password but on that e-mail that i can't acces, so i really want to change it :(
RRCatalin02
Newbie
Newbie
 
Posts: 4
Joined: Fri May 06, 2016 10:24 am

Re: CHANGE E-MAIL

Postby Jerme » Thu May 21, 2020 12:38 pm

Please message support@blankmediagames.zendesk.com with your request.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: CHANGE E-MAIL

Postby RRCatalin02 » Thu May 21, 2020 1:52 pm

I said that it doesn't help me, i put the link too , i already tried but i can't connect because it says the email or the password is incorrect and i don't know why
RRCatalin02
Newbie
Newbie
 
Posts: 4
Joined: Fri May 06, 2016 10:24 am

Re: CHANGE E-MAIL

Postby Jerme » Thu May 21, 2020 2:44 pm

Have you emailed the support? Did you provide them with your facebook account for proof that the account in question belongs to you?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: CHANGE E-MAIL

Postby RRCatalin02 » Thu May 21, 2020 2:56 pm

Yes,i am waiting but i thought this is an alternative too
RRCatalin02
Newbie
Newbie
 
Posts: 4
Joined: Fri May 06, 2016 10:24 am

Re: CHANGE E-MAIL

Postby RRCatalin02 » Thu May 21, 2020 3:07 pm

Done, change it and i can play, thanks for help :)
RRCatalin02
Newbie
Newbie
 
Posts: 4
Joined: Fri May 06, 2016 10:24 am

Re: CHANGE E-MAIL

Postby Jerme » Fri May 22, 2020 11:17 am

Doing it via forum thread is not a way to change the mail, btw.
When you mailed the support address, please wait for a reply.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm


Return to Ask Questions

Who is online

Users browsing this forum: No registered users and 25 guests