"Your username or password was invalid."

Ask questions you may have about the game here.

"Your username or password was invalid."

Postby hayasucker33 » Wed May 13, 2020 7:47 am

I love Town of Salem and watched the videos of gameplay of it of a particular YouTuber. Nevertheless, I made this account just a few hours ago.

The problem I am currently having is that I can only log into this forum and not the game itself. I have double-checked my username and password, even copy-pasting the password to the password entry space for 100% certainty, and yet it still gives me the "Your username or password was invalid." statement. I even changed my password, and did the same thing (copy-pasting), and the same thing keeps popping up, never taking me to the game.

I also am a user of Google Chrome, and I hear that apparently Google Chrome users tend to experience more difficulties when accessing Town of Salem. Furthermore, I made this account just before the Blank Media Games sites shut down temporarily. I am sure that I have made my account successfully because it confirmed both in my Gmail and in phpBB. I do not know if these are of any relevance to my problem.

Anyway, I am hoping that this gets settled. Thank you.
hayasucker33
Amnesiac
Amnesiac
 
Posts: 6
Joined: Wed May 13, 2020 5:27 am

Re: "Your username or password was invalid."

Postby Jerme » Thu May 14, 2020 10:46 pm

Apparently there was no game account created when you created the forum account, which was likely caused by the shut down.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: "Your username or password was invalid."

Postby shapesifter13 » Thu May 14, 2020 11:02 pm

Hey Townie!

The easiest solution is for us to delete your forum account, and you recreate it. Are you ok with this?
shapesifter13
Developer
Developer
 
Posts: 4681
Joined: Fri Jan 02, 2015 4:55 pm

Re: "Your username or password was invalid."

Postby hayasucker33 » Fri May 15, 2020 2:25 am

Yeah, I also considered the possibility of my game account not existing at all. I agree with deleting and then recreating.
hayasucker33
Amnesiac
Amnesiac
 
Posts: 6
Joined: Wed May 13, 2020 5:27 am

Re: "Your username or password was invalid."

Postby shapesifter13 » Fri May 15, 2020 8:53 pm

This seems like it was a more widespread issue, so you should be all set now. We bulk fixed a bunch of accounts.
shapesifter13
Developer
Developer
 
Posts: 4681
Joined: Fri Jan 02, 2015 4:55 pm

Re: "Your username or password was invalid."

Postby hayasucker33 » Sat May 16, 2020 1:47 am

Hi, that's glad to hear. Unfortunately, I still cannot access the game ):
hayasucker33
Amnesiac
Amnesiac
 
Posts: 6
Joined: Wed May 13, 2020 5:27 am

Re: "Your username or password was invalid."

Postby Jerme » Sat May 16, 2020 2:43 pm

Which message do you receive?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: "Your username or password was invalid."

Postby hayasucker33 » Sun May 17, 2020 5:15 am

The same as before, "Your username or password was invalid."
hayasucker33
Amnesiac
Amnesiac
 
Posts: 6
Joined: Wed May 13, 2020 5:27 am

Re: "Your username or password was invalid."

Postby Jerme » Sun May 17, 2020 5:30 am

It seems that your game account does still not exist. I will remind the devs about yours being missing.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: "Your username or password was invalid."

Postby hayasucker33 » Sun May 17, 2020 6:47 am

I see. Thank you very much for the help :0
hayasucker33
Amnesiac
Amnesiac
 
Posts: 6
Joined: Wed May 13, 2020 5:27 am

Re: "Your username or password was invalid."

Postby PyromonkeyGG » Tue May 19, 2020 2:44 pm

Hey Haya,

Sorry about that. When our server provided started some maintenance without informing us some weird stuff happened. I went ahead and made sure to make your game account so you can now play!
User avatar
PyromonkeyGG
Developer
Developer
 
Posts: 2198
Joined: Mon Feb 10, 2014 5:32 pm

Re: "Your username or password was invalid."

Postby hayasucker33 » Tue May 19, 2020 9:49 pm

Hi, here to confirm that I can access the game now. Again, my sincere thanks!
hayasucker33
Amnesiac
Amnesiac
 
Posts: 6
Joined: Wed May 13, 2020 5:27 am


Return to Ask Questions

Who is online

Users browsing this forum: No registered users and 7 guests