Automated email wrote:If your issue does not fall into these categories, reply to this email with whatever you may need. Happy Hanging!
Jerme wrote:There is a comminity manager, but he is currently a bit behind on mails.
Bram wrote:Jerme wrote:There is a comminity manager, but he is currently a bit behind on mails.
"a" just one?
can anyone ping them and let them know i've been trying to get this resolved for 2 weeks? i feel like it should not be this difficult to change the email on the account.
Bram wrote:A month later and no reply. An expected response time would generally be a business day or two if things are really backed up. This is absurd.
Jerme wrote:Your mail was ignored due to the constant spam and apparently the chosen wording, at least on the last update that I've gotten.
Bram wrote:Update: I did get an email from BMG on Oct 7 that read
"I am very sorry for the delay. I would be happy to fix this issue if you send over an email not currently in use that can be used for the account."
And I haven't received another email since responding to this one. Been well over a month at this point.
It also took over a month to get a reply to the initial email.
Bram wrote:Still no response from BMG. Is there anyone here who is in contact with the one guy who handles the emails who can hurry this up? This is ridiculous.
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