Cannot find shop - F2P mobile

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Cannot find shop - F2P mobile

Postby Wolidid » Thu Jun 13, 2019 6:37 pm

Title is pretty self explanatory, but I shall go into detail.
Quite literally, no matter where I check on the mobile app, there is no shop were merit points can be spent. (Or gold coins for that matter)
I am a f2p mobile user, and the chest (I’m assuming shop) icon on the main screen leads to a prompt asking to upgrade the account to premium, and nothing else. There are no other items or listings anywhere, and I haven’t bought anything as a result. In the play screen, where you choose your favourite skin/house/pet etc, nothing other than the base skins is present. There is reference to use scrolls, but 100% nowhere to buy them in game as there is no shop. So currently, I’m accruing f2p currency with nothing to spend it on? Makes no sense to me? Where is the shop, I have looked everywhere?

I also had a pop up about 3 free coven passes, must have been a bug as I did not receive any, and have never played coven before. Odd, but maybe worth mentioning?

Thanks
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Re: Cannot find shop - F2P mobile

Postby Jerme » Thu Jun 13, 2019 10:30 pm

Do you have a screenshot abotu the shop thing?
Somehow the Coven tickets are not granted when playing on mobile, as far as I'Ve seen. Not sure why that happened, but it's something that got was brought to attention before.
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Re: Cannot find shop - F2P mobile

Postby Wolidid » Fri Jun 14, 2019 12:11 am

https://m.imgur.com/gallery/0tmLHpO

For what I see, link above
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Re: Cannot find shop - F2P mobile

Postby LevinSnakesRise » Fri Jun 14, 2019 12:16 am

Wolidid wrote:https://m.imgur.com/gallery/0tmLHpO

For what I see, link above

That unfortunately says it doesn't exist. Could you try again?

Thanks!
Please contact BMG with any questions regarding your account issues;
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Re: Cannot find shop - F2P mobile

Postby Wolidid » Fri Jun 14, 2019 12:20 am

https://imgur.com/gallery/8B5y9Ac

This one works, lol sorry

Cannot swipe, close any popups etc.
Looked absolutely everywhere, i'm just lost as to where the shop might be?
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Re: Cannot find shop - F2P mobile

Postby Wolidid » Fri Jun 14, 2019 8:49 am

Do you need to purchase the game to spend MP is the real question I’m now wondering?
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Re: Cannot find shop - F2P mobile

Postby Jerme » Fri Jun 14, 2019 10:54 am

I believe not...
Did you hit the treasure chest to access the shop?
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Re: Cannot find shop - F2P mobile

Postby Wolidid » Sun Jun 16, 2019 5:57 pm

Yes, the last image is the shop menu (chest)
I added captions to the images to explain what each picture is just in case - any updates on how to access? Still no change in app, I’ve uninstalled and re-downloaded too, no change.

If it helps, I’m on iPhone 8+?
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Re: Cannot find shop - F2P mobile

Postby LevinSnakesRise » Sun Jun 16, 2019 6:15 pm

This is odd, and there seems to be an increase in reports of this. I've forwarded this thread to the devs. Shapesifter13 should be able to assist in this, and provide insight into why this is happening. Apologies for the troubles!
Please contact BMG with any questions regarding your account issues;
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Re: Cannot find shop - F2P mobile

Postby shapesifter13 » Mon Jun 17, 2019 6:49 pm

Users don't have access to the shop unless they own the premium version of the game.
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Re: Cannot find shop - F2P mobile

Postby Wolidid » Wed Jun 19, 2019 6:49 am

So Free to play players accumulate MP, free to play currency, with nothing to spend it on? Seems odd, but it is what it is i suppose :? . Thank you for clarifying, i shall get back to hanging the pesky mafia and getting my daily logins :)
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