ToS Support E-Mail

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ToS Support E-Mail

Postby AkeonZephlyn » Mon Sep 20, 2021 11:41 pm

So does anyone check the support e-mails anymore I have sent 2 over a months time with no response. I mean I know this game is losing its potential but when you stop answering the emails that’s just makes this game look bad.
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Re: ToS Support E-Mail

Postby Jerme » Tue Sep 21, 2021 12:30 pm

Our community manager does check the support address. Which Ticketnumber do you have?
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Re: ToS Support E-Mail

Postby AkeonZephlyn » Tue Sep 21, 2021 1:11 pm

Ticket #26017
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Re: ToS Support E-Mail

Postby shapesifter13 » Tue Sep 21, 2021 2:44 pm

Hey Townie!

Working on getting you fixed up now!
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Re: ToS Support E-Mail

Postby AkeonZephlyn » Tue Sep 21, 2021 2:53 pm

I appreciate the fast response
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Re: ToS Support E-Mail

Postby AkeonZephlyn » Tue Sep 21, 2021 10:01 pm

shapesifter13 wrote:Hey Townie!

Working on getting you fixed up now!


Just msging back for any updates regarding this
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Re: ToS Support E-Mail

Postby Jerme » Wed Sep 22, 2021 5:48 am

Patience does help sometimes.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: ToS Support E-Mail

Postby shapesifter13 » Wed Sep 22, 2021 2:57 pm

You should be all set now! Our guy that could help you was able to get you fixed up earlier this morning.
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