Password Change Required

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Password Change Required

Postby daltonconn99 » Fri Feb 07, 2020 11:45 am

So I was going to login to Town of Salem on mobile today and went to sign in. Upon typing in my login information which was correct a popup appeared saying "Password change required." MY account is connected to a steam account. I was wondering why I was seeing this popup? Also what would happen if I changed the password.
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Re: Password Change Required

Postby PrincessDespair » Fri Feb 07, 2020 2:24 pm

Hi. For steam users, if you click "Login with Steam" it will skip the password authentication steps, and log you in the game. Logging in through other means will show you that prompt message. You're seeing this popup because you have not updated your password for some time now due to the breach.

You change your password via this link here: https://www.blankmediagames.com/help/re ... dreset.php
Changing your password will not pop up "password change required" message anymore, and of course will make your account much more safer.
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Re: Password Change Required

Postby daltonconn99 » Fri Feb 14, 2020 12:36 am

Will it effect my account being connected to steam?
My favorite roles:BodyGuard Mafia roles

My least favorite roles: jester Executioner
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Re: Password Change Required

Postby PrincessDespair » Fri Feb 14, 2020 7:49 am

Not at all. This will prevent the popup message from happening when you login through other versions, like mobile in your case.
I love to play video games, draw, and bug people.
Dobby calls me a dork, Shelboo is my ghosty buddy, and I bug Naru and TurdPile because it's fun


Interested in helping the Town of Salem community by getting rid of toxicity? If you have completed 151 games of Town of Salem, join the Trial Discord: https://discord.gg/K5SnyJS
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Re: Password Change Required

Postby Mel0dyPond » Wed Feb 19, 2020 5:52 pm

PrincessDespair wrote:Hi. For steam users, if you click "Login with Steam" it will skip the password authentication steps, and log you in the game. Logging in through other means will show you that prompt message. You're seeing this popup because you have not updated your password for some time now due to the breach.

You change your password via this link here: https://www.blankmediagames.com/help/re ... dreset.php
Changing your password will not pop up "password change required" message anymore, and of course will make your account much more safer.


that doesn't work.... "this email is not connected"
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Re: Password Change Required

Postby PrincessDespair » Wed Feb 19, 2020 6:09 pm

If you are receiving that message, it means your email was only changed from the forum, and not from the game.

You will have to contact our support via support@blankmediagames.zendesk.com and explain the situation to help them resolve the issue.

I deeply apologize for the inconvenience.

Edited: Corrected the email spelling. My deep apologies.
I love to play video games, draw, and bug people.
Dobby calls me a dork, Shelboo is my ghosty buddy, and I bug Naru and TurdPile because it's fun


Interested in helping the Town of Salem community by getting rid of toxicity? If you have completed 151 games of Town of Salem, join the Trial Discord: https://discord.gg/K5SnyJS
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