[GAME] Error: User Not Found

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[GAME] Error: User Not Found

Postby LevinSnakesRise » Wed Feb 03, 2016 8:13 am

Error: User not found usually occurs due to one of the following two scenarios;

  • You're spelling your username wrong and putting in a username the system doesn't recognize.
  • The server is down for maintenance, and therefor, you cannot login.

If you are sure the server is up for everyone else (meaning anyone can access it besides you), and you are not spelling your username incorrectly, please post a bug report in the Bug Reports section. If you're able to login to the Browser version without issues, but get this error on the Steam version, please post in the Steam Bug Reports section. Thanks!
I'm the Admin for BlankMediaGames however I am not an employee and cannot reset your password or change your email.
Please email the Developers below to open a ticket and have them assist you;
support@blankmediagames.zendesk.com


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(I do not handle appeals outside of the Appeals forum, including via PMs, Discord Messages, and the like. Please do not contact me about your appeal. My appeal decisions are final. Thank you.)
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