[MOBILE] Why do I run out of ads to watch?

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[MOBILE] Why do I run out of ads to watch?

Postby LevinSnakesRise » Thu Feb 27, 2020 12:49 am

If you're a free-to-play player via Mobile, you will have to watch advertisements in order to play for free. (Unless you used a Referral Code, which gives you 5 free games!)

However there may be times where you cannot receive an Advertisement. The reasoning isn't your fault, or BMG's fault. The advertisements are served to you through advertisement rotations from Unity-advertisements. Unity controls what rotations are being served and 'refresh' the rotations every day. However, to understand why they are not giving you any advertisements to watch, it's important to understand how advertisements work.

The simple way to explain how advertisements (usually) work is that advertisers create an advertisement to reach a certain 'Demographic'. A Demographic is a part of a population, and therefor an Advertiser is always looking to find people that would be interested in their ads in small groups, called Demographics. They set a bunch of 'requirements' for the advertisements they create, such as how many times it can be played, what age-group to serve a particular advertisement to, what gender to serve an ad to, etc. If you fall outside of the demographics of one ad, that means they won't show you the ad, and by consequence, you won't be able to play another game of Town of Salem for free if that ad (or all the others) don't include your demographic (age, gender, location, etc.)

Unfortunately there's not a lot that can be done about what advertisements are being served, adjusting the demographics for the advertisements, etc. All that can be done is being patient for an ad to become available in rotation that the advertisers think would suit you, and then you can watch it and play another game. Otherwise, you'll just have to play the waiting game. (You can also optionally purchase Mobile Premium, but isn't required.)
I am a Moderator for the forum, and an Administrator for the game and Trial System, however I cannot reset your password, change your email, etc.

Please email the Developers via the email below to open a ticket and have them assist you;
support@blankmediagames.zendesk.com


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