-15 elo because of game glitch

[lookout11]

hi, i am lookout11 aka Eurus.

about an hour ago, i lost 15 elo with other players such as KluftObert(Curry), GeneralPeanut(The Benoit), 3mbers(yeeZy) because of a game glitch.

we coordinated with each other and joined the ranked queue together. i hit the accept button when the time has come but game did not start. i was still on main screen and i saw my queue friends' icons turn blue, which indicates they were in a game lobby. i waited for the name selection screen for a few minutes but it never came. so i assumed that the game will not start and restarted my game. but apparently that game is started without my knowledge and i was presumed to be a leaver.

as a top10 player(currently #5, #4 before the glitch) who wins 1-2 elo after a hard carry and loses 3-4 elo after an unlucky queue with constant-known-outspoken gamethrowers-afkers -who get no punishment because of lax trial rules- such as (missingyou, floguibut, majik518, joabil, stratfordwinter, strenuus, thekapplekind, lilipili), i think i did not deserve to lose 15 elo because of something i have no control or influence over.

so please, give my 15 elo back, and maybe fix this bug.
by starting this topic, i am giving town of salem staff a chance to shine and show a slight indication that suggests they are aware of ranked community's and this game's existence. do not ruin it.

thanks in advance!

[Jerme]

Which client were you using?

I believe ELO cannot be restored either.

[lookout11]

i am playing on browser which is google chrome but the problem was not client related. all players i stated in my post had the same problem. we all restarted our games and lost 15 elo. i will try to get them to comment on this topic soon.

[KluftObert]

I am using the Steam Client and i had exactly the same problem. Everyone on my friend list in Queue turned blue (In Lobby), Timer disappeared.

[Jerme]

I know that ToS has some slight touble with chrome's pepper flash.
Were you able to send messages to someone else, or change your customisation successfully?
Did you see you other as green in your friendlist or as darkblue?

[lookout11]

i did not attempt to send messages or change my cosmetics but it is irrelevant.
KluftObert, GeneralPeanut, 3mbers, sarahashley, Kingmaker9999, mertowski22 these are the players who are in my friend list and accepted that queue. all of their icons turned into dark blue and stayed that way for a few minutes.

i know all these people and i can not reveal where they live without their permission. but i can assure you that we are all scattered around at least four different continents. KluftObert just declared that he had the same problem in that queue on steam client in the post above yours.

we all had the same problem regardless of where we live and what client we are playing on. therefore the problem was not client or isp related. so please, give my 15 elo back.

[rushofpower]

This has also happened to me as well, this needs to be fixed ASAP! Please bring this thread to devs attention

[Flavorable]

Even if multiple people freeze out at the same time, it's still either Flash bugging out or them losing connection, if even just a hiccup. If it was a server issue, every single person in the game would be dropped.

This is exactly why the Devs are working on Unity, because it's a lot less fickle and it's not slowly dying. It's not something that can be magically fixed.

And as much as it might be frustrating, and I get that it is, it's simply not possible for us to refund elo.

[lookout11]

every single person had issues in that game!
only the people i mentioned in my first post (KluftObert, GeneralPeanut, 3mbers) and (sarahashley) lost 15 elo because we restarted our games since waiting on main screen is pointless.
(mertowski22) said that his game did not even start. i will ask (Kingmaker9999) too.

it was clearly a server problem, therefore i want my 15 elo back.

it is very absurd and ridiculous for someone to think that multiple people from four different continents with different clients had their "flash bugged" or they "lost connection" at the exact same moment.
but then again your elo is 1200 aka DEFAULT ELO. you are not even above 1215. you did not even play enough ranked games to gain the amount of elo that was stolen from me.
i would normally assume that you play casual games instead of ranked but your casual win rate is 44.9%, which indicates that you are clueless about this whole game, let alone ranked games, or high elo top10 ranked games.

so, for the sake of my own emotional well-being and not wasting my time, i am gonna pretend like i did not see your uneducated and heartless c̶o̶m̶m̶e̶n̶t̶nonsense about not being able to give my 15 elo back.
i want to see your manager.

p.s: for those who want to comment on this topic: make sure to copy your comment before hitting the submit or preview button. i lost my comment and had to write it again :D

[PommeCigarette]

It happened to me as well! I know how frustrating this is.

[Jerme]

You stated KluftOBert did turn dark blue as in joined a lobby, despite not ending up joining one. This looks like a dc to me.
If the server had issues, everyone would dc and nobody loses elo, simple as that.
The Devs have currerntly decided to not fix client sided bugs, due to this stopping the progress of the unity client. Connectivity issues can have multiple sources, of which some parts cover server and client, there is more than just that. Using WiFi can be troublesome, too.

ELO is not returned afaik.

[Jerme]

Everyone got dc'd mate can you read?

I am able to read, thank you very much.
Regarding the not read card: If its a server issue, there would not really be a loss of rating, cause the server killed the match(es) that was/were going on.

[lookout11]

it is some sort of progress that you can at least read and a baby step towards the solution but, do any of the global moderators actually have basic reading comprehension and/or understanding of grammar of the english language? it has been almost a day since i have not got my elo back and i still find myself educating the 1200 elo sub 45 casual win rate moderators about the source of the problem over and over again. i am getting frustrated.

if the server did not have any issues, then please entertain us with your irrational and inadequate ideas about why did (at least) five people from the continents of north america, europa, asia and oceania who use different operating systems and clients suddenly got disconnected from that particular queue and lost 15 elo?

btw look what i found in my tos folder. nine people with default getting disconnected on d1! https://imgur.com/zkYiT6g

[Jerme]

As I did sate before: Lost ELO is lost and will not be returned.
I apologize, I am not native English, so my grammar might be off.
Also, my elo or playstlye doesn't matter in this regard.
Disconnects happen, especially when ToS requires a constant connection in contrast to some other software.

[lookout11]

english is not my native language either but at least i am trying to understand what other people has to say instead of completely ignoring their arguments and repeating what is on my mind.
i mentioned your elo and win rate because in your previous comments it was undoubtedly evident that you lack the basic knowledge about town of salem which is our context. you seem comfortable with proving my point over and over again by mentioning connectivity issues and client side problems.

at least five people lost 15 elo in that queue and our only common denominator is clicking on the accept button to play that game together at the same time. it was clearly a server side problem!
my elo is not lost. it is stolen because something was off in town of salem servers and i am almost sure that giving it back requires less effort than typing this very comment.

people are talking about this topic in at least three town of salem discord servers. so please
-do feel some peer pressure on your shoulders,
-stop emberrassing blankmediagames with your incapability,
-also with repeating your uneducated thoughts about connectivity,
-and finally summon one of those developers so they can apologize for my suffering and give me my 15 elo back!

[Flavorable]

Let me try to explain it in clear language:

- If the problem was server-side, every single player in the entire game (ALL lobbies and ongoing games at that exact time, not just 5 people in your lobby) would have disconnected.
- If the problem was server-side, the game would NOT have registered, meaning there would be no elo loss nor gain, nor would any scrolls be used up in other gamemodes.
- Elo refunds are not possible, not done, no exceptions.
- Insulting Moderators is never the way to go about things and will not be tolerated in this topic any further.

[sarahashley]

hi, the same thing happened to me yesterday; i assumed it was on my end because i have connectivity issues sometimes, but to find out it happened to multiple people seems to clearly insinuate that something different was occurring.

[lookout11]

-i alredy proved that it was not client related beause we all use different ways to play. (google chrome, steam, safari)
-i alreay proved that it was not isp related because we all live in different places. (north america, europa, asia and oceania)
-three people who lost 15 elo in that queue because of the same problem already commented on this topic supporting my claim. (KluftObert, 3mbers, sarahashley)

so i do not know why you two are strategically dodging all of my questions and arguments, and keep repeating that it was not a server problem.

my previous posts were not insults. they were realism.
i mean any reasonable person would start insulting you after my second post, because you two act like clowns who are trying to troll a suffering player rather than moderators, i am trying not to insult as much as possible, because i have a kind heart and i am a peaceful person in nature.
i am trying to educate you about how this game works, so in the future, while dealing with bug reports, you will not sound and act like one of or multiple of these adjectives (uneducated, irrational, incapable, inadequate, inept) like you did in this topic. i literally care for you two like a mother cares for her child and i am preparing you for future.

i know i am right. a lot of people in various tos discord servers have agreed upon that it was a server side problem. i deeply believe that you two defaults are also know it was a server problem. after reading my first post, any normal human being would think that either it was a server problem or i am lying to gain 15 elo.

companies are supposed to be grown-up legal entities. so act like a grown-up, recognize your mistakes and try to fix them instead of trying to cover.

give my 15 elo back!

[Jerme]

Keep in mind that each browser and Steam use the same client, thus it can actually be a clientsided issue, since the browser is only a way to access the client, nothing else. Chrome is simply special due to having an own inbuild flash version called "pepperflash".
Connectivity issues can exist regardless of the isp. High networktraffic and collisions can interrupt a connection and also ca WiFi be sometimes a bit unstable, despite it appearing to be stable.
My winrate does not matter and is not representing my knowledge about the game, but I believe you don't care about that.
You claimed that every single person had issues, yet you only mentioned five and I could tell you a couple of users who did not have any trouble playing the game at the time you posted.

Peer pressure is something I dislike, as its simply trying to force someone to do something, bad argument
If I embarassed BMG with my "incapability", or be a troll/clown/whatever intead of doing my duty as a mod, then I would have lost my position as a moderator already. Could you think of that?
I could stop that, but alas, it doesn't change the fact of this being the suspected reason of me and the devs.
My summon failed, so they won't come and won't grant you the 15 ELO.

I do know how the game works, more or less, thanks for thinking that I know nothing of this game, despite being the goto person in regards of bugreports, you seem to know alot more about me than I do myself. I believe you are not like a real mother to their child, since a mother doesn't act like she were above their children and want to force them to follow every word she says. But thsi is offtopic, so lets skip that.
You are right that this issue happens often, but even when a lot of people think that something is a certain way, doesn't make it real (as example: There are over 1000 people, who believe the earth is flat, but does this pure thought make the earth flat?)
I am not sure what you intended with the description "default", though. Your belief of me thinking this is a server issue is false, I apologize. Well I read your first post as you had trouble joinign a game and lost 15 elo and since you care alot about a rating, you want to have it back. Later you gave me the impression that you care too much about rating that you fail to see that 1. I try to understnad your situation 2. try to explain why it happened and 3. you won't be granted the rating. I apologize, if I come acress rude with that statement.

To cut the story shot about the elo: I cannot give you elo and the devs won't, stop asking please, otherwise you seem like ignoring what I write. I know you believe I did that with what you wrote, but that is not the case. I simply asked questions, since you started it as a bugreport in order to track a possible issue down.

[lookout11]

keep in the mind that each browser, steam and unity client use the same server, thus it can actually be a server sided issue, since the client is only a way to access the server, nothing else. if you have any decent amount of iq points, which you two global moderators have proven you do not over and over again, five people having the same problem in a particular queue is an indication of server problems. i already told you that i am probably the only one who uses google chrome among that among the players who had issues and lost 15 elo in that queue, so it had nothing to do with google chrome or its own inbuild flash version called "pepperflash", you can stop mentioning it and you could have stopped mentioning it to stop embarrassing yourself after reading my second post.

connectivity issues do exist and before this server side incident i got disconnected four times resulting in a 60 elo loss but you did not see me complaining in this forum. because even though i strongly believe that it is also blankmediagames' fault, a low casual win rate default global moderator would come under my topic and say it was a connectivity issue, and it is plausible. but this time, at least five people had the exact same problem in the exact same queue. so like any human being with a normal functioning brain, like 219 people(minus two mmm, slow ones) who saw this topic, i came to the conclusion that it is server's fault and decided to take an action.

your win rate does matter in this context and it is the only representation of your knowledge about this game. i do not know why you keep saying it does not matter. i think i touched a soft spot. feel free to add me in game. we can play ranked practice games and i can teach you basic stuff like keeping a decent last will, keeping track of claims, filling the random town spots, voting et cetera. keep in the mind that none of us top10 players were born this way. judging by your previous comments you clearly lack the potential to be in master's but gold is also okay for you and the other uneducated global moderator. do you actually have any idea about what master's or gold means by the way? i feel like i am confusing your little mind with town of salem terms.

it is good to see you to recognize five different people had issues simultaneously. it took only 21 posts and 36 hours! you are very slow but improving. again this is some kind of progress and our second baby step towards the solution. the first step was me realizing you were able to read.

none of us likes the peer pressure but it helped us to survive and improve as a collective species. sure it is trying to force someone to do something, but sometimes it keeps us on the track and prevents us embarrassing ourselves. sadly global moderators under this topic did not feel it enough.

if any developer have seen this topic and they also think it was a client-side issue then you two are not the only ones who are embarrassing blankmediagames. blankmediagames embarrassing themselves altogether.
for me there are two possibilities: either the devs do not want to be bothered with giving my stolen 15 elo back and try to chase me away by sending the worst moderators under my topic, or they actually think it was a client issue and they hire people close to their intelligence quotient.

you have no idea about how this game works. i do not know about how you handled other bug reports, because i did not stalk you to find the bug reports you embarrassed yourself just yet, but i can sense that you slaughtered majority of them by repeating the same catchphrases, and you let majority of the bugs go unnoticed. it is not possible for me to know more about you than yourself but you handled this one poorly, so someone had to break your inadequacy to you.
i am too young to be a real mother and although it is a struggle for me, i try not to assert that i am above you and i try not to sound forceful but sometimes our parants force us do things we do not want to do for our own good, like eating vegetables you dislike.

i have 3600 games played and i witnessed this server-side bug twice. 2/3600 is not that often. back then i was not a top10 player and i believe -15 rule was not implemented yet. so i did not bother myself to report it.

there are more people who believe the earth is not flat so your argument is invalid.

i think i have explained what default means in the post which i educated your other fellow clown for the first time. scroll up a little and you will find it. also thank you for proving us that you are slow at learning for 131235st time :D

i care about my elo so much and all i can see that
1-i explained my situation very well in my first post, but you tried to fudge it by using some catchphrases.
2-you do not need to explain why it happened because we reasonable people already knew the source of the problem as soon as we realized we lost our precious 15 elo. all you or your global white knight needed to do is acknowledge it, say that you are sorry for my trouble and maybe apologize for it since you are bmg too, then summon one of those developers so we could discuss how we get our elos back.
3-i better be granted my 15 elo. as town of salem ranked community, we want to believe that developers' iq's are not below the world average and they do not actually think it was a client problem. i mean we keep seeing odd notifications like "you hauled your target off to jail" as sheriff or "you decide to wait a day before using your gun" as mayor for more than one year, but we always thought you guys were lazy, not, umm, touched by gods in the head.

i already know moderators can not give my elo back. that is why i tried to ignore you two defaults and wanted to speak to your manager but you two kept spouting your uneducated mental proccess again and again which sadly prevented me to ignore your existence, so i assumed you were actually masochist and enjoying my comments.

i mean, let me pretend like 110 of my iq in my signature does not actually exist to get down to bmg level:
let us say it was a client bug. do you guys think i, or we five people, corrupted our clients to lose 15 elo? if not, what is the point in not giving me my elo back which was lost due to developers' incompetence in creating clients?

anyway, it was very painful to think and speak like a 78 iq. i feel sorry for you all.

i just checked my elo and my 15 elo was not given back yet. so do move my topic back to bug reports. this is abuse of power and conflict of interest!

[LevinSnakesRise]

Permanently locked for baiting forum staff.

[TurdPile]

Just keep it locked. I don't think they got the hint the first dozen times we've said we can't grant elo.

Bug is reported, bug is for Flash which is no longer being supported. Wait until Unity. If it happens again in Unity, then we can open discussions again.