steam linking problems

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steam linking problems

Postby rar123 » Sat Feb 23, 2019 11:12 pm

Hi,

I'm trying to get benefits from purchasing The Coven DLC.

When I try to login to Steam this is what happens:

1) Get on TOS
2) Click Login with Steam and it won't accept your TOS password or Steam password.
3) I Login with my TOS account
4) It asks if I want to link Steam
5) I click yes then the popup turns gray and vanishes.

My steam account is darkdemon23
My TOS account is rar123

Thanks,
Scott Southworth
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Re: steam linking problems

Postby Jerme » Sun Feb 24, 2019 8:12 am

What happens when you click on the "login with Steam"-button?
Does the game ask you to type in a password? if so, for which account?
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Re: steam linking problems

Postby rar123 » Sun Feb 24, 2019 1:36 pm

it asks for a password which i dont know the password for because its not steam or town of salem password
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Re: steam linking problems

Postby Jerme » Sun Feb 24, 2019 3:38 pm

The headline should mention the account that is currently linked with Steam.
You are not able to link a different account with Steam, when you have one already linked.
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Re: steam linking problems

Postby rar123 » Sun Feb 24, 2019 4:26 pm

the game says im not linked and im using the same account from when i bought the game on steam
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Re: steam linking problems

Postby Jerme » Sun Feb 24, 2019 10:39 pm

Could you screenshot the prompt you are given when clicking "login with Steam", upload it somewhere an d link it to me?
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Re: steam linking problems

Postby rar123 » Mon Feb 25, 2019 7:21 am

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Re: steam linking problems

Postby Flavorable » Mon Feb 25, 2019 3:20 pm

Can you log into the forums with the darkdemon23 account, or is that also a negative? You need to use your Town of Salem password for that.

If it gives you the message of "invalid password", I suggest using this link to have a new password sent to your e-mailaddress.
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Re: steam linking problems

Postby rar123 » Mon Feb 25, 2019 7:42 pm

neither of them work
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Re: steam linking problems

Postby Jerme » Tue Feb 26, 2019 10:26 am

Does the account "darkdemon23" belong to you?
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Re: steam linking problems

Postby rar123 » Thu Feb 28, 2019 7:15 pm

yes it does belong to me
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Re: steam linking problems

Postby Jerme » Thu Feb 28, 2019 11:06 pm

Then try to recover the password to that account, as this is the one you currently have linked with Steam. You cannot link an other account to your Steam ID once it was linked.

Moving to not bugs.
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Re: steam linking problems

Postby rar123 » Fri Mar 01, 2019 7:14 pm

darkdemon23 is my steam account rar123 is my town of salem account and i have not used new accounts
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Re: steam linking problems

Postby Flavorable » Fri Mar 01, 2019 7:38 pm

What I gather from the screenshot is that when you bought ToS on Steam, when you first clicked the green "sign in with Steam" button, you registered a new account instead of linking an already existing one.
No reply to your support ticket after 15 business days? PM me with your ticket number.

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Re: steam linking problems

Postby rar123 » Fri Mar 01, 2019 10:39 pm

i bought the game on steam and did not purchase it from blankmediagames.com and when i bought it on steam i registered my first and only town of salem account
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Re: steam linking problems

Postby Jerme » Sat Mar 02, 2019 1:55 am

When you should have linked your Account with Steam you are required to type in your ToS login credentials, as the Steamclient already knows your Steamaccount due to it beign started with it.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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Re: steam linking problems

Postby rar123 » Sat Mar 02, 2019 1:12 pm

well then i guess i need my steam account unlinked from my tos account
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Re: steam linking problems

Postby Jerme » Sun Mar 03, 2019 12:24 am

You have to e-mail the devs via info@blankmediagames.com for that, as this is something I cannot do.
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
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