Abnormal Disconnection

Bug reports that aren't really bugs are stored here.

Abnormal Disconnection

Postby XxScurvyJonesxX » Tue Oct 19, 2021 6:59 pm

:x I can not login to play. I was playing and it kicked me out and now I can't log in. It shows me trying to connect then gives an error "abnormal disconnection". I can't get it to work on my mobile phone or my Dell Elite laptop.
XxScurvyJonesxX
Newbie
Newbie
 
Posts: 2
Joined: Mon Oct 18, 2021 6:42 pm

Re: Abnormal Disconnection

Postby LevinSnakesRise » Tue Oct 19, 2021 7:43 pm

There was a short moment earlier tonight when the servers were having issues. This has since been fixed. Apologies for the trouble caused.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
User avatar
LevinSnakesRise
Site Admin
Site Admin
 
Posts: 16789
Joined: Thu Aug 07, 2014 9:45 pm
Location: USA

Re: Abnormal Disconnection

Postby XxScurvyJonesxX » Wed Oct 20, 2021 1:46 pm

I am still having the problem today. Is there a customer service number to call or email to contact for help?
XxScurvyJonesxX
Newbie
Newbie
 
Posts: 2
Joined: Mon Oct 18, 2021 6:42 pm

Re: Abnormal Disconnection

Postby LevinSnakesRise » Wed Oct 20, 2021 1:47 pm

Preston7143 wrote:I am still having the problem today. Is there a customer service number to call or email to contact for help?

The Devs are aware that they're being DDOS'd. They're working with RackSpace to mitigate and resolve the issue.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
User avatar
LevinSnakesRise
Site Admin
Site Admin
 
Posts: 16789
Joined: Thu Aug 07, 2014 9:45 pm
Location: USA


Return to Not Bugs

Who is online

Users browsing this forum: No registered users and 2 guests