Recent Purchase Issues
Posted: Sun Jan 05, 2020 10:28 pmHello Townies,
We have recently fixed an issue with our mobile Android purchases. We are aware and sorry for any inconvenience this caused. If you had a purchase that went through on Android, but it was not granted, then your items should be there now. If you had a purchase succeed, and the items are still not there, then I recommend you email us Info@BlankMediaGames.com with the following information:
Your username
A copy of the receipt for the purchase
There is currently a backlog of emails, but we will get to you as soon as possible.
We have recently fixed an issue with our mobile Android purchases. We are aware and sorry for any inconvenience this caused. If you had a purchase that went through on Android, but it was not granted, then your items should be there now. If you had a purchase succeed, and the items are still not there, then I recommend you email us Info@BlankMediaGames.com with the following information:
Your username
A copy of the receipt for the purchase
There is currently a backlog of emails, but we will get to you as soon as possible.