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Cant play

PostPosted: Mon May 13, 2019 2:07 pm
by Olijfje
Help I cant play anymore.
Is there anyway that I can change the account that TOS has connected to steam?

Re: Cant play

PostPosted: Mon May 13, 2019 8:35 pm
by Jerme
With which account would you like to play and which messages do you see instead?

Re: Cant play

PostPosted: Thu May 16, 2019 12:12 pm
by Olijfje
I would like to play with Olijfje, since I don't know the password of the account that is currently connected to ToS via Steam.
It says that I have to connect to Steam (which an account is connected to, that I can't recover the password of since the site says that the username does not exist), this is the main problem.

Re: Cant play

PostPosted: Thu May 16, 2019 12:14 pm
by Olijfje
I've paid for the game since I've downloaded it on Steam, such a pity that I can't play it.

Re: Cant play

PostPosted: Thu May 16, 2019 12:20 pm
by Olijfje
I can't play the game when I use Steam, but I can play on my phone with Olijfje but then I have to watch ads, so weird that it works on my phone but not on my computer

Re: Cant play

PostPosted: Thu May 16, 2019 12:24 pm
by Olijfje
It literally says:
Hey there, Steam user!
You haven't yet linked your Steam account to your Town of Salem account, so you're missing out on your exclusive Steam rewards.
Would you like to link your accounts now?

And when I click ''Yes'' nothing happens, well the message dissapears but when I click ''Play'' the messages pops up again

Re: Cant play

PostPosted: Thu May 16, 2019 12:30 pm
by Flavorable
You can only have one account linked to Steam and this is something that is generally not changed except in highly unusual and special circumstances.

What is the account that is linked to your Steam and what is the message you get when trying to log in with that account?

Re: Cant play

PostPosted: Thu May 16, 2019 12:33 pm
by Olijfje
It's Schermafbeelding. It says invalid password, but when I try to recover the password using your site it says that the username is invalid.

Re: Cant play

PostPosted: Thu May 16, 2019 12:35 pm
by Olijfje
I've also tried the mailadres but that doesn't work either. That's why I created a new account, to see if the game works then. But it doesn't work unfortunately.

Re: Cant play

PostPosted: Fri May 17, 2019 11:02 am
by Jerme
Did you create the account during the Steamlink, or had already one with which you linked your SteamID with?

Re: Cant play

PostPosted: Fri May 17, 2019 1:55 pm
by Olijfje
I think I created the account during the Steamlink

Re: Cant play

PostPosted: Sun May 19, 2019 9:11 pm
by Jerme
Do you still know the username? If so, please contact TurdPile ( https://blankmediagames.com/phpbb/membe ... n=TurdPile ) along with proof that the account in question does in fact belong to you, then he could help you to recover your password again.

Re: Cant play

PostPosted: Tue Jun 04, 2019 10:45 am
by Olijfje
Jerme wrote:Do you still know the username? If so, please contact TurdPile ( https://blankmediagames.com/phpbb/membe ... n=TurdPile ) along with proof that the account in question does in fact belong to you, then he could help you to recover your password again.

How can I proof that the account belongs to me if I can't sign in? I only have proof that I can't login into Schermafbeelding and can't play with my newly created account when I open Town of Salem via Steam.
The only way that I play now and can play is on my phone while watching ads. I'd rather have Olijfje connected to Steam now since I have more achievements on that account now then on Schermafbeelding.

Re: Cant play

PostPosted: Tue Jun 04, 2019 10:59 am
by Olijfje
It's so weird since the achievements I have with Olijfje are shown as Unlocked on 4 jun 18.42 while I can't play on my laptop and it keeps requesting to connect my account to Steam.

Re: Cant play

PostPosted: Tue Jun 04, 2019 11:04 am
by Jerme
Its not "requesting", its asking. I suggest you send a screenshot fo you pressing the logi nwith Steam button and having that prompt, for example. Or forward the list of achievements, and maybe the current set of equipped customisations, and such.