Can not login to game

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Can not login to game

Postby ItzHaunT » Tue Jan 15, 2019 12:29 pm

I have changed my password twice. Once when I got the news that the servers were breached and just now. I am able to login to the forums without a problem, but when I try to login into the game it says my username or password is invalid. Am I missing a security measure that was taken to be sure accounts aren't stolen or could this be a bug?
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Re: Can not login to game

Postby LevinSnakesRise » Tue Jan 15, 2019 12:35 pm

Are you using any special characters in your password? Some won't be accepted by the game because Flash doesn't support it.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Can not login to game

Postby ItzHaunT » Tue Jan 15, 2019 12:48 pm

Naru2008 wrote:Are you using any special characters in your password? Some won't be accepted by the game because Flash doesn't support it.


Ah. That's probably why. I'll change it again and let you know.
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Re: Can not login to game

Postby LevinSnakesRise » Tue Jan 15, 2019 12:51 pm

ItzHaunT wrote:
Naru2008 wrote:Are you using any special characters in your password? Some won't be accepted by the game because Flash doesn't support it.


Ah. That's probably why. I'll change it again and let you know.

Avoid <, >, and & and you should be fine. I also noticed _ doesn't work.
Please contact BMG with any questions regarding your account issues;
support@blankmediagames.zendesk.com

Thanks.
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Re: Can not login to game

Postby ItzHaunT » Tue Jan 15, 2019 12:55 pm

Naru2008 wrote:
ItzHaunT wrote:
Naru2008 wrote:Are you using any special characters in your password? Some won't be accepted by the game because Flash doesn't support it.


Ah. That's probably why. I'll change it again and let you know.

Avoid <, >, and & and you should be fine. I also noticed _ doesn't work.


Yep that was the problem. Thanks!
ItzHaunT
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