Can't Log In Via My Facebook Account

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Can't Log In Via My Facebook Account

Postby bukkum » Fri Aug 27, 2021 7:26 am

Hi mods,

For 2 days I am no longer able to log into Town of Salem via my Facebook account. When I try to log in, I get the notification: ''There was an error verifying your Facebook account. Please try again later.''.

Other relevant info:

- It concerns the account named Bukkum.
- My Facebook account has not been removed, reworked, or anything else for that matter.
- Have used this account for 5 years in which I played casually on/off.

Assumingly, all Facebook users should have this bug, considering nothing happened to my particular Facebook account that should consequently cause this to happen.

Hoping to hear from you.

Kind regards,
Tobi
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Re: Can't Log In Via My Facebook Account

Postby Flavorable » Fri Aug 27, 2021 8:17 am

You should be able to manually log in to the game in the meantime. The Devs have since been notified and have contacted Facebook.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Can't Log In Via My Facebook Account

Postby bukkum » Fri Aug 27, 2021 9:37 am

Logging in through FaceBook works again. Thanks for fixing it :)
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Re: Can't Log In Via My Facebook Account

Postby grimwald77 » Sun Aug 29, 2021 3:18 am

Flavorable wrote:You should be able to manually log in to the game in the meantime. The Devs have since been notified and have contacted Facebook.


Now it stuck on Step 2 of FB verification.
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Re: Can't Log In Via My Facebook Account

Postby mjafachada2 » Mon Aug 30, 2021 1:42 am

Same issue, stuck on step 2 of verification.
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Re: Can't Log In Via My Facebook Account

Postby mjafachada2 » Wed Sep 01, 2021 7:23 am

@Flavorable do you know anything? It gets stuck on the step 2 of the authentication. Are devs looking into it still?
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Re: Can't Log In Via My Facebook Account

Postby Flavorable » Wed Sep 01, 2021 7:29 am

Yes, they have been re-informed and are looking into it again.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Can't Log In Via My Facebook Account

Postby mjafachada2 » Thu Sep 02, 2021 12:30 am

it works now. thanks!
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Re: Can't Log In Via My Facebook Account

Postby Flavorable » Thu Sep 02, 2021 12:39 am

Marvelous! I'm happy to hear!

Happy hanging!
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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