New Update

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New Update

Postby Abbie935 » Sun May 31, 2020 7:28 am

Hi,

I've logged on today to the new update on Google Chrome, I am able to play the first day & night of a game, but then suddenly the sky screen appears as if the game is loading up when you first click "Play Now". I can still hear the game's music etc. I have made sure my Chrome is up to date, this allowed me to be able to click on chat log, mute music, etc, but the clouds keep popping up meaning it's impossible for me to play a game.

How can I fix this?

PS this isn't internet issues as I've played this game a lot via the same internet and computer, so it must be to do with the new update.
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Re: New Update

Postby Transcender » Tue Jun 02, 2020 5:48 am

Do you have any screenshots?
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Re: New Update

Postby Abbie935 » Tue Jun 02, 2020 11:02 am

https://gyazo.com/70fcb2e3bbbc6220f2bd44986c3e33b9

However, this is the first time it's popped up with the info box in the middle.
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Re: New Update

Postby Transcender » Wed Jun 03, 2020 6:22 am

the crashes have been happening alot recently, the devs are working on fixing them.
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Re: New Update

Postby Abbie935 » Thu Jun 04, 2020 7:34 am

Is this problem meant to be solved yet? Getting really annoying being 1 minute away from a win (if I even get that far) then being booted out of the game?
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Re: New Update

Postby PyromonkeyGG » Thu Jun 04, 2020 2:18 pm

If you are experiencing this issue, can you let us know what OS/Browser version you are using? 32 bit or 64 bit is helpful as well. Thanks!
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Re: New Update

Postby Abbie935 » Fri Jun 05, 2020 12:10 pm

Google Chrome is up to date.
Version 83.0.4103.97 (Official Build) (64-bit)
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Re: New Update

Postby Jerme » Sat Jun 06, 2020 1:19 pm

Could you add your OS here too?
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Re: New Update

Postby Abbie935 » Mon Jun 08, 2020 4:09 am

I'm not too great with computers, but I think this might be what you're after?

Windows 64-bit operating system, x64-based processor.
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Re: New Update

Postby Jerme » Mon Jun 08, 2020 12:41 pm

Are you using Windows 10, 8(.1) or 7?
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Re: New Update

Postby Abbie935 » Wed Jun 10, 2020 10:49 am

Windows 10
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Re: New Update

Postby Abbie935 » Thu Jun 11, 2020 7:55 am

Is this near to getting fixed yet? I've spent money on this game and I've probably had tons of reports on myself for leaving the game as jailor etc etc
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Re: New Update

Postby Jerme » Sat Jun 13, 2020 8:00 am

I have no status on this, I apologize.
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Re: New Update

Postby xBloodBro » Sat Sep 05, 2020 10:17 am

I've been having the same problem, only mine seems to be alot less common. I'd say it happens more like every 5 games or so but it's completely random and can happen at any point in the game, not just Night 1. I'm glad there's someone else with the problem because I thought I was the only one experiencing it. I've tested it out with another account playing in the same game as me and found out I'm actually still in the game, just completely unable to do anything but reload and because of this, it's technically not a disconnection.
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