Didn't receive bought product

[NotLikeICheat]

I bought the Jack Frost and penguin bundle for $0.99, but didn't receive it.
The payment wall said that the payment went through.

[LevinSnakesRise]

Hi there, I assume this was on mobile.

If it doesn't add to your account in 24 hours from purchase, please email the Developers at;
info@blankmediagames.com

Be sure to include your username, proof of purchase (receipt), and make sure to respond to the automatic email that will be sent back to you after your original email so that the Developers know you need help.

Cheers.

[JEOPARDY14]

Please help, it's been over a day

[shelboo]

Please help, it's been over a day

Hello,

Kindly refer to Naru's instructions above.

Please email the Developers at;
info@blankmediagames.com

Be sure to include your username, proof of purchase (receipt), and make sure to respond to the automatic email that will be sent back to you after your original email so that the Developers know you need help.

Please note that it may take up to a couple of weeks to receive a response, due to the small team and the number of emails which are received. We understand this is very frustrating, though this is currently the only way to ensure you properly receive your purchase.