Can't log in (space in name?)

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Can't log in (space in name?)

Postby Ford Szakal » Sat Jul 03, 2021 1:25 pm

Hello!

Returning player since flash times! I can't log into my account.
Likely because it had " " in it and you no longer can type it in your account.

I had hoped that posting on steam forum and sending tickets (23879) would help to resolve the ticket but I can't help but feel ignored for the entire time, even after purchasing steam version.

This is probably my last cry and plea to try and regain that account.

Please, help.
The question is: do you believe or not?
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Re: Can't log in (space in name?)

Postby kyuss420 » Tue Jul 06, 2021 1:00 am

maybe ask in questions or PM a mod, i think the email for support was changed since flash days...but since you got a ticket number, im probably wrong
Last edited by kyuss420 on Tue Jul 06, 2021 5:58 am, edited 1 time in total.
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Re: Can't log in (space in name?)

Postby Flavorable » Tue Jul 06, 2021 2:16 am

Can't find any post about this on the Steam Forums (Could you link it to me in case I missed it?). I contacted the community manager with your ticket number in the mean time, I'll let you know when I receive an update.
No reply to your support ticket after 15 business days? PM me with your ticket number.

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Re: Can't log in (space in name?)

Postby Ford Szakal » Tue Jul 06, 2021 10:25 am

Flavorable wrote:Can't find any post about this on the Steam Forums (Could you link it to me in case I missed it?). I contacted the community manager with your ticket number in the mean time, I'll let you know when I receive an update.


But You posted in it.

https://steamcommunity.com/app/334230/d ... 864589024/


kyuss420 wrote:maybe ask in questions or PM a mod, i think the email for support was changed since flash days...but since you got a ticket number, im probably wrong


I did several different approaches but none turned to be fruitful.
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Re: Can't log in (space in name?)

Postby Flavorable » Tue Jul 06, 2021 11:03 am

Thanks for the link. I'm still waiting for a reply from the community manager.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Can't log in (space in name?)

Postby Ford Szakal » Mon Aug 02, 2021 7:36 am

Bump. Somebody looked into case but saw similar account name without space and silence become again for weeks again.
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Re: Can't log in (space in name?)

Postby D3athstroke » Fri Aug 06, 2021 3:09 pm

Can someone help me please ?
I have not logged in long time and now that I restored my password when i log in it says 404 not found and i can't join game, but it worked for forums...
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Re: Can't log in (space in name?)

Postby Jerme » Sun Aug 08, 2021 9:50 pm

D3athstroke wrote:Can someone help me please ?
I have not logged in long time and now that I restored my password when i log in it says 404 not found and i can't join game, but it worked for forums...

When it works on the forums, it should also work ingame. Did you try this link: https://www.blankmediagames.com/TownOfSalem/ ?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
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