Game constantly freezes

Bugs reports for the Steam Client

Game constantly freezes

Postby danielkwinsor » Wed Dec 12, 2018 12:14 am

You can tell that a connection is dropped and the game makes no attempt to reopen a connection. This may be server side or client side, but I am certain that it happens far too often for it to be my ISP or other connection.

Please enhance the game to attempt to reconnect, or perhaps to discount exited games if it's a known server crash. I just played 3 ranked placement games in a row that crashed, and I'm going to be screwed. I'm a paying customer who was gold or plat ranked last season, and it is going to be hell starting from bronze.
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Re: Game constantly freezes

Postby MrJeffery907 » Wed Dec 12, 2018 1:16 am

Got the same issue on iPhone ranked https://i.imgur.com/2s8tc9Q.gifv
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Re: Game constantly freezes

Postby Flavorable » Wed Dec 12, 2018 3:44 am

Flash doesn't allow reconnecting.

In the meantime, for Steam users, I suggest checking out this thread: viewtopic.php?f=44&t=79205
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Re: Game constantly freezes

Postby danielkwinsor » Wed Dec 12, 2018 11:28 pm

I will try that. 4 games out of 10 on placement... Is there any chance of modifying those 4 games to delete them?
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Re: Game constantly freezes

Postby danielkwinsor » Wed Dec 12, 2018 11:30 pm

Also, I'm wired, but the use of UDP from that guide worries me. Wouldn't that be the most likely source of lost packets.
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Re: Game constantly freezes

Postby danielkwinsor » Wed Dec 12, 2018 11:44 pm

Season rating 1809 after placement. I guess I'm ok, don't need to modifying those 4 games.
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Re: Game constantly freezes

Postby danielkwinsor » Thu Dec 13, 2018 7:02 pm

Reinstalled Adobe AIR and still disconnected at 0 in platinum ranked. This game is frustration.
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Re: Game constantly freezes

Postby Flavorable » Fri Dec 14, 2018 1:59 am

Open the ports and if need be, check your router for packet loss.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
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Re: Game constantly freezes

Postby liziscool » Tue Dec 25, 2018 10:33 pm

I came back to TOS after 2 years only to have my game freeze after a couple of rounds, making me lose (im guessing) cuz i had to dc from the game. im sure it isnt a very good game experience for my teammates either. im not sure what to do, to stay on the frozen page or to refresh the page, which makes me dc straight away.
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