Joining a game

Bugs reports for the Steam Client

Joining a game

Postby taytayg » Sat Nov 17, 2018 2:38 pm

It won't let me play without paying, but it says that the game is free.
taytayg
Newbie
Newbie
 
Posts: 1
Joined: Sat Nov 17, 2018 2:23 pm

Re: Joining a game

Postby Jerme » Sun Nov 18, 2018 3:01 am

The game has moved to pay to play some weeks ago, so its not free anymore.
To help us, please answer the following questions:
Which client are you using?
Where does it say that the game is free to play?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: Joining a game

Postby Achilles » Sun Nov 18, 2018 3:44 pm

taytayg wrote:It won't let me play without paying, but it says that the game is free.

Are you a Steam user? If you have linked your account you won’t be blocked by the pay gate.
User avatar
Achilles
Developer
Developer
 
Posts: 1038
Joined: Sat Feb 08, 2014 5:02 pm

Re: Joining a game

Postby Flavorable » Sun Nov 18, 2018 5:45 pm

Achilles wrote:
taytayg wrote:It won't let me play without paying, but it says that the game is free.

Are you a Steam user? If you have linked your account you won’t be blocked by the pay gate.


In other words: Press the nice green "sign in with Steam" button to no longer be blocked by the paywall. ;)
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
User avatar
Flavorable
Global Moderator
Global Moderator
 
Posts: 9279
Joined: Thu Apr 28, 2016 3:24 am
Location: Netherlands

Re: Joining a game

Postby Fatality56 » Mon Nov 19, 2018 5:23 pm

I’m having a similar issue where the client won’t link my newly created web account with my steam account. When I go to play it wants me to buy it again and I’ve alresdy bought it on steam SOS.
Fatality56
Newbie
Newbie
 
Posts: 1
Joined: Mon Nov 19, 2018 4:55 pm

Re: Joining a game

Postby Jerme » Wed Nov 21, 2018 2:01 pm

Have you clicked "log in with Steam"?
Disclaimer: I try to abide by the game's softfilter and use the appropriate replacements, when I am using the forums. Those will be set in brackets. Example: [tarnation]
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

Visit the Testing Grounds
Occupation: A developers pain and joy (QA-fox), currently "hired" by Ralozey
User avatar
Jerme
Global Moderator
Global Moderator
 
Posts: 28197
Joined: Thu Apr 30, 2015 2:09 pm

Re: Joining a game

Postby Flavorable » Wed Nov 21, 2018 5:44 pm

Fatality56 wrote:I’m having a similar issue where the client won’t link my newly created web account with my steam account. When I go to play it wants me to buy it again and I’ve alresdy bought it on steam SOS.


Did you already own the game on Steam and have it linked to a different account? Because in that case, you have to log in with the old account instead.
If you can't, for some reason, let us know and we might be able to resolve it for you.
No reply to your support ticket after 15 business days? PM me with your ticket number.

You may PM me for clarifications on appeal verdicts, but keep in mind the verdict will not change.

Do you have 151+ games played and want to help rid the community of toxic players and gamethrowers? Join the Trial System today: https://www.blankmediagames.com/Trial/#start

Also, check out the Trial System Discord Server: https://discord.gg/K5SnyJS
User avatar
Flavorable
Global Moderator
Global Moderator
 
Posts: 9279
Joined: Thu Apr 28, 2016 3:24 am
Location: Netherlands


Return to Steam Bug Reports

Who is online

Users browsing this forum: No registered users and 2 guests