Having trouble getting into the game.

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Having trouble getting into the game.

Postby lazercrazy3 » Fri Jan 11, 2019 3:49 am

I can login to my account but when I try to login to the game it gives me the message that my username and password are invalid. Who do I contact to fix this issue?
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Re: Having trouble getting into the game.

Postby Naru2008 » Fri Jan 11, 2019 4:17 am

Hi there! Does your password contain >, <, or &? If so, you need to change it on the forums;
viewtopic.php?f=38&t=13987

And if it doesn't, I'd still change it to see if that fixes your issues.

Cheers!
Notice: I cannot delete your account, change your email, etc. Please email info@blankmediagames.com for support. Thanks!

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Re: Having trouble getting into the game.

Postby lazercrazy3 » Fri Jan 11, 2019 1:02 pm

Hey, I changed the password to a random password that was given to me and I'm still having issues. I get the same message which says "Username or password are invalid" which I know for a fact is incorrect because I retyped it 3 different times.
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Re: Having trouble getting into the game.

Postby Jerme » Fri Jan 11, 2019 2:10 pm

Is the account you have touble logging in to the game with, the one you are using to post?
Visit my role suggestions and give me feedback: http://www.blankmediagames.com/phpbb/viewtopic.php?f=27&t=28949

I tend to write small stories into my will and dislike Forgers and Janitors for removing them.

If you see a Grim Reaper called 'Zoroark', know that you might have encountered me.

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