HereThereEverywhere wrote:The Devs are really the only people who can actually help you, and they're busy trying to get the kinks ironed out of their DLC before it goes live soon. While paying money to support them is a good thing and they're probably thankful, they can't stop everything to help a few people when they're trying to release a DLC for a lot more than just a few. You'll have to wait for a Dev to swing by here again, which they've been trying to do. Also, while playing the PTR is neat and allows for bug testing to help the Devs, it isn't everything. Not being able to access it isn't the end of the world, unless you don't plan on buying the DLC.
Jerme wrote:What message do oyu receive when trying to login to the live version?
Hollr wrote:Also I lost -12 elo as surv so may I suggest you collectivly engage in intercourse with yourselves.
Hollr wrote:Also I lost -12 elo as surv so may I suggest you collectivly engage in intercourse with yourselves.
Belshy wrote:Is it possible it's just a connection error on your end?
I was having trouble logging into the PTR because it's browser-based and my connection was not great, but I was able to log into live because I play on Steam. Recently this has changed for me as my connection has improved. If you have a laptop perhaps you could try bringing it elsewhere and trying again? Even a close coffee shop might be a better connection just to test. If you don't have a laptop my best suggestion would be to restart your modem and router, and if possible, move it closer and away from other connected devices which can sometimes interfere.
This is only relevent if you play browser-based, however. I find that Steam being much faster, I rarely have problems logging in. In the event that you're having issues logging in on Steam it's an entirely different matter and many steps you can take.
My best suggestion is that if nothing else, you can contact an administrator directly through Email, as that's your best bet versus trying on the forums. My guess is your connection, however, unless there is actually some problem with your account, though I'm quite sure you'd have been notified otherwise.
Jerme wrote:Do you get "Disconnected" when you try to login via Steam? If yes, maybe the App has stored an outdated password of yours and clearign the password to replace it with your new one could help.
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